Rainforest Alliance Certified Roses, 125 Stems - Red/White

Please read all Shipping Information below before placing your order. Due to the nature of this particular item, time constraints may affect the possibility of a replacement.

Whether for a gift that's bursting with color and fragrance or a beautiful addition to any floral arrangement, these red and white roses are the perfect pick.

Product Features:

Stem count: 75 red roses

Stem count: 50 white roses

Length: 50–60cm

Head size: 5+cm

Rainforest Alliance certified farms eliminate deforestation, protect soil and waterways and provide decent wages, housing, education and health care to workers and their families.

Care & Handling

Bulk roses are shipped directly from flower farms in South America without water tubes

Before shipping your flowers, they are prepared for their journey with the proper hydration methods required.

Upon arrival, remove flowers from box by cutting any straps located on the outside and inside of the box

Do not remove the corrugated cardboard sleeve or the rubber bands holding the flowers together in a bunch

Fill a clean container with at least 4" of fresh, cool water and add the flower food if provided

Cut stems at an angle at least ½ inch or more and remove any leaves that fall below the water line (not removing will cause bacteria to form and shorten the life of the roses)

Allow flowers at least 4 hours to hydrate well

Roses may take up to 12 hours to properly hydrate; leave the corrugated cardboard around the blooms for a minimum of 3–4 hours to allow for sufficient hydration

In some cases, there may be some discolored outer guard petals that are purposely left on to protect the roses during shipping

It is not uncommon to remove an average of 5–10 petals per bloom; this will not damage the flower

Cut the stems and change the water ever 48 hours for optimal life

Keep flowers away from direct sunlight, drafts or excessive heat

Special Delivery Date Request:

To specify a delivery date, all email requests must be sent to bjs@customerinfo.net the same day the order is placed

Include your order number, the name, address and telephone number for delivery, your contact information as well as the delivery date requested.

If your email is sent after regular business hours (3:00 p.m. CST), your delivery request will not be processed until the next business day and cannot be guaranteed

Delivery dates cannot be changed once they have been received

A confirmation of your delivery date will be sent once the requested date is confirmed. If your requested date is not available, you will receive an alternate date to approve

All orders are processed and shipped within 7 days unless specific date requested and confirmed

Holidays may delay the below shipping schedule by 1 or 2 days

Additionally, acts of God, weather-related conditions, US Customs/Agriculture and states of emergencies may delay delivery beyond the stated delivery parameters

To ensure proper floral delivery, a signature is required at the time of the delivery for all orders

We regret that gift card messaging is not available

Shipping Information:

BJ's uses FedEx Priority delivery service. All deliveries should arrive by 5 p.m. on your chosen delivery date and your flowers will most likely be delivered before 10:30 a.m. Delivery time depends on service available to your address. Please contact FedEx and ask them the guaranteed delivery time for the specified delivery zip code.

Deliveries are available Tuesday through Friday.

In order to ensure proper flower delivery, FedEx will require signature at time of delivery.

Please arrange to have somebody home to ensure proper delivery.

If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX directly with your tracking number to reschedule delivery.

Each order must have a valid and working telephone number. FedEx will not accept any orders without a working telephone number.

Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned.

BJ's is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx directly.

Estimated Arrival Date Schedule:

Flowers must be ordered a minimum of 7 days in advance of delivery based on shipping schedule below:

Deliveries will be made Tuesday–Friday only (no Saturday, Sunday or Monday deliveries), no exceptions

Order Saturday, Sunday or Monday–estimated delivery Tuesday of the following week

Order Tuesday–estimated delivery Tuesday of the following week

Order Wednesday–estimated delivery Wednesday of the following week

Order Thursday–estimated delivery Thursday of the following week

Order Friday–estimated delivery Friday of the following week

Warranty

Flowers are guaranteed fresh and beautiful. Should you have an issue your flowers notify us immediately upon receipt to request a possible refund or replacement. There will be no refunds or replacements due to negligence.

Model Number:	RORF55RW125
Bloom Color:	Red, White
Stem Count:	125
Rainforest Certified:	Yes
Dimensions:	41"L x 10"W x 5"H

Shipping and Delivery

We regret that this item cannot be returned to a BJ's Club. This item may be returned within 30 days of the shipment date for a refund. Merchandise must be in new condition, with its original packing intact. Please return the item to the address listed below. Please make sure your name and the following return number are clearly displayed on the package. Please read the BJs.com Return Policy prior to ordering for complete return information.

Return Policy

We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our Return Policy below to determine if any special return conditions apply.

Most items may be returned within 30 days after the ship date for a refund. If you would like to replace the item you have returned, please place a new order. While most items are returnable, they are subject to the following guidelines:

Proper Conditions for Return and Credit
Returned merchandise must be in new condition with its original packing and accessories intact. If you are returning a product listed below, please check to make sure your return meets the following conditions:

Computers must be returned within 14 days after the shipping date
CDs, DVDs, computer software and video games must be unopened

Please note: We regret that BJ's cannot cover the cost of shipping for product returns.

Also please note: Products having service-center-only restrictions under a manufacturer’s warranty which are not operating properly must be repaired according to the procedures/repair centers specified in the User Manual, and may not be returned to BJ’s.

Non-Returnable Items:

Perishables — including flowers, food items, etc.
Earrings
Opened CDs, DVDs, computer software and video games
Mattresses, toppers and memory foam pillows
Personalized items
Gift Cards

If you have ordered one of these non-returnable items, please inspect the item carefully PRIOR TO SIGNING FOR IT. If the item is incorrect or damaged, refuse the delivery and you will receive a full refund. Once the item has been accepted it will be deemed to be correct and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

Holiday Return Policy

Unless otherwise designated as “Non-Returnable Items,” all merchandise purchased on BJs.com between November 1 and December 24 can be returned no later than the following January 24. Returned merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. Valid Return Authorization Number required.

Merchandise purchased before or after the qualifying period described in the preceding paragraph or returned after January 24 will be subject to the regular BJs.com Return Policy as described in “Proper Conditions for Return and Credit.”

Returning an Item

If you wish to return an item, you can follow these simple steps:

Select “Order Status” from the top navigation of any page.
If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.” If you placed your order while signed in to your online account, please sign in to your account using your username and password.
Your order information should now be displayed. Please review it and click the “Return” link next to the item you would like to return.
Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
Select “Continue.”
Your return authorization request has now been made and you will receive an email shortly with complete return instructions.

PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping.

Late Returns
Items eligible for return must be returned within 30 days from date of shipping. For more information, please see the “Proper Conditions for Return and Credit” section of BJ's Return Policy.

Non-Returnable Items
We regret that we are unable to accept perishables, earrings, opened CDs, DVDs, computer software and video games, memory foam pillows, mattresses and toppers, items delivered via “White Glove” delivery methods, and personalized items for return at this time. For more information, please see the “Proper Conditions for Return and Credit” section of BJ's Return Policy.

Damaged Orders
If a signature is required, please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact BJ's Member Care to provide details about the damaged order.

Mis-Shipments
If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you then determine that you received an item you did not order, please initiate a return (see “Returning An Item” above for instructions) online and then re-order the correct product. If you have questions or need assistance in this process, please contact BJ's Member Care.

Replacements
In the event that your merchandise arrived with parts missing, please contact the supplier directly (supplier contact information will be provided on your packing slip) for replacements. If you are unable to reach the supplier, please contact BJ's Member Care for assistance.

Exchanges
We regret that we cannot offer item-for-item exchanges or Club credits at this time. If you have questions or need assistance in this process, please contact BJ's Member Care.

Returning Online Items in-Club
We regret that we are unable to accept items purchased online for return in your local Club at this time. We apologize for any inconvenience. If you wish to return an item purchased online, please initiate a return (see “Returning An Item” above for instructions). If you have questions or need assistance in this process, please contact BJ's Member Care.

Return Shipping Costs
If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees.

In the event that your returned merchandise was mis-shipped, damaged or defective, BJ's Member Care team will be happy to reimburse you for return shipping costs or arrange to have your return picked up. Please contact BJ's Member Care and we will be able to assist you.

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