Product Overview
Use ruscus, viburnum, lily grass and flax as natural fillers and stylish additions to all your flower centerpieces. Perfect for any occasion, this combination of greens and fillers adds color and complement all floral decorations, centerpieces, bouquets and sophisticated arrangements (not included).
Product Features:
(Model CBOGRN#5-250)
Since these stems are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of these stems may vary to some degree. Package contents and prices are based on availability and are subject to change due to weather and market conditions. Please refer to our Stem Care tab on this product page for a descriptive process on care and handling instructions.
Due to the nature of this particular item, time constraints may affect any possible replacement. These are special order items and take time to process. Overnight replacement is not available.
Care & Handling
Stem Care: Just follow these simple steps. Bulk greens are shipped directly from flower farms in South America. Before shipping your stems, they are prepared for their journey with proper hydration methods. If your stems appear sleepy and thirsty after their journey, it is absolutely normal. Just follow these simple steps for continuous care:
Shipping Information
Estimated Arrival Date Schedule
Upon placing your order you will receive an automated email confirming your delivery date. If you need to change your delivery date, please respond to the confirmation email within 24 hours with your new requested delivery date.
Shipping Terms
Warranty
This product is covered by the BJ's Member Satisfaction Guarantee. BJ's guarantees timely delivery of fresh, beautiful stems. If, for any reason, you are not completely satisfied with the product freshness delivered, please notify us upon receipt of your stems to request a possible replacement or refund. Stem replacements will only be provided if the stems arrive in poor condition. Due to the nature of this particular item, time constraints may affect any possible replacement. These are special order items and take time to process; therefore 24-hour replacement may not be available. Requests for replacements or refunds must include pictures and must be received prior to 2:00 pm EST in order to have a replacement order sent out. Replacements will only be provided if the flowers arrive in poor condition. Images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence. There must be someone available to sign for the box or make arrangements with FedEx directly for any changes in delivery ' as there is a signature requirement.
For replacements, please contact us immediately. There is a cut-off time with the shipping company for overnight delivery. If your replacement is to arrive on a Saturday, there are some instances that your particular area will not be covered by Saturday delivery and we will not be able to replace your stems.
Please call 1-800-257-2582 (BJ's Customer Service Number) with questions or concerns Monday through Friday 8 a.m. to 6 p.m. Eastern Standard Time and Saturday thru Sunday 9 a.m. to 6 p.m. Eastern Standard Time.
Return Guidelines
- View the Return Policy for complete information.