BJ’s Membership Terms, Types and Features
BJ’s Membership Terms
We are pleased that you have selected BJ’s, and we look forward to serving you. Terms, Types and Features of BJ’s Membership are described below, and are always available at the Member Service Desk in Clubs and at BJs.com/terms.
Membership. Membership is non-transferable, and available to those 18 years of age or older. BJ’s reserves the right to require valid government-issued identification for Membership enrollments and changes. The Primary Member (or an owner or officer of a Business Membership) shall have the sole authority to make changes to the Membership and receive and request appropriate information. Membership Cards are to be used only by the individuals to whom they are issued, and remain the property of BJ’s. BJ’s also reserves the right to deny Membership to any applicant and terminate Membership at its discretion. BJ’s cashiers will check Membership Cards at point of sale for identity purposes.
Club Shopping. BJ’s reserves the right to require that Membership Cards be shown upon entry into the Club. No sales will be made to any person unless such person has a valid Membership Card or Pass. Each Cardholder may bring two guests; however, guests do not have purchasing privileges. Cardholders may be required to purchase any packages opened or damaged by themselves or their guests. Parents must keep their children with them at all times. BJ’s may refuse entry to anyone at any time and reserves the right to inspect any bag, backpack, briefcase, or container upon entry or exit. BJ’s inspects all receipts and carts as Members exit the Club. BJ’s does not offer rain checks for out-of-stock items. BJ’s reserves the right to limit quantities. In order to preserve the enjoyment of each Member’s shopping experience, BJ’s strictly prohibits solicitation, running, horseplay, loitering, the consumption of alcohol or other disruptive conduct on its premises and reserves the right to require anyone engaged in such conduct to leave the Club.
Check Writing. Check writing is subject to approval. All returned checks are subject to a service fee as determined by state law and any legal fees incurred by BJ’s to recoup payment will be added to the service fee. BJ’s reserves the right to suspend or cancel Membership privileges when a Member does not make good on a returned check and to pursue appropriate legal remedies to recover such monies.
Membership Expiration and Renewals. The month and year in which your Membership expires appear on your register receipts, and on your “My Account” page on bjs.com. Your Membership expires on the last day of the month and year shown. Paid Memberships renewed within two months after expiration will be extended 12 months from the expiration date. Paid Memberships renewed more than two months after expiration will be extended for 12 months from the last day of the month of renewal.
BJ’s Membership Types
No cost or low cost, limited length (for example, 60 Day) Memberships are offered from time to time so that you can experience the savings and benefits that BJ’s Membership offers. Promotional Memberships are by invitation only. Offer must be presented at the time of enrollment.
Promotional Membership provides one Primary Membership Card and a Household Card, provided at no additional charge, that may be issued to a person residing at the same residence as the Primary Member as confirmed by BJ’s (a “household” is defined as one household address). Promotional Memberships are not eligible to add supplemental Memberships.
Inner Circle® (Personal) Memberships
Inner Circle Membership provides one Primary Membership Card and a Household Card, provided at no additional charge, that may be issued to a person residing at the same residence as the Primary Member as confirmed by BJ’s (a “household” is defined as one household address). The Household Cardholder may be under 18 years of age provided that they reside at the same address. Up to (3) additional supplemental Memberships may be purchased for the same household. Inner Circle Members in good standing may upgrade their Membership to a BJ’s Rewards® Membership.
Business Membership provides one Primary Business Card and one Business Free Supplemental Card, provided at no additional charge, that may only be issued to a business associate and up to eight (8) Supplemental Cards may be purchased. (A “business” is defined as one business address.) Business Members in good standing may upgrade their Membership to a BJ’s Rewards Membership.
If the Business Member intends to purchase merchandise for resale and claim an exemption from sales tax, BJ’s Wholesale Club must have a valid, signed state Resale Organization Certificate on file at the Club of Membership. If the Member is purchasing merchandise on behalf of an exempt organization, BJ’s Wholesale Club must have a valid signed state Exempt Organization Certificate on file. The Member must accurately complete the Supplemental Certificate of Resale or Exempt Organization Certificate provided by the cashier at the time of purchase. The Primary Cardholder shall immediately notify BJ’s Wholesale Club if the Resale Certificate on file is invalid or if the description of products to be resold has been changed. BJ’s may require confirmation of exemption or Resale Certificate at its discretion. All purchases by tax exempt organizations in the states of CT, ME and RI must be paid for with an organizational check or credit card. In the states of FL and NY, all purchases by tax exempt organizations must be paid for with an organizational check, credit card, or cash.
The Primary Cardholder agrees that in the event the Primary or Supplemental Cardholders fail to pay sales tax, all will hold BJ’s Wholesale Club harmless from and indemnify BJ’s against any claim, loss, or expense arising out of such nonpayment, and BJ’s Wholesale Club reserves the right to suspend or terminate the corresponding Membership in such case. In the event any taxable property purchased without tax is not resold or used or consumed by the exempt organization for the purpose to which the exemption applies, it is understood that the Member or Cardholders are required by applicable state and local tax law to report and pay tax, measured by the purchase price of such property or other authorized amount.
US Military personnel, both active and veteran, may enroll in-Club for a reduced membership fee. Active military ID, “Veteran” designation on state-issued ID, or other proof of service is required. Military Memberships have the same features and benefits as an Inner Circle Membership.
A College Membership provides one Primary Membership Card. Up to three (3) additional supplemental Memberships may be purchased for use by a person residing at the same residence as the Primary Member. BJ’s requires valid school-issued identification for College Membership enrollments. College Members may not upgrade their Membership to a BJ’s Rewards Membership.
BJ’s Rewards® Memberships
BJ’s Rewards Members receive a Rewards Payback Card equal to 2% of the net pre-tax amount of eligible purchases every six (6) months. Calculation of the Reward will not exceed $500 for a 12-month period. Rewards Paybacks are sent to the Primary Member by U.S. Mail to the current address in BJ’s files. Please allow 4–6 weeks from the Payback date to receive your Payback Card. Please ensure that your address is current by visiting the “My Account” page on BJs.com, the Member Services Desk in-Club or calling 877-257-7772. Only one BJ’s Rewards Membership will be issued to each Primary Member. Only purchases made by the Primary Member and Free Second Cardholder of a Membership in good standing accrue Rewards. Other Supplemental Member’s and Company Card purchases are exempt from Rewards accrual.
Inner Circle or Business Primary Members in good standing may upgrade to a BJ’s Rewards Membership for an adjusted fee based upon the months remaining on the existing Membership. Members with multiple years of Membership who wish to upgrade to a BJ’s Rewards Membership will have their fees reallocated to cover the amount of the BJ’s Rewards Membership and their expiration date will be changed.
BJ’s Rewards begin accruing on the date of enrollment in the Program.
Rewards Payback is accrued on merchandise purchased in-Club and on bjs.com and does not include exempted items restricted by law or regulation, sales taxes, bottle deposits, alcoholic beverages, cigarettes or tobacco-related products, lottery tickets, gift cards, propane, gasoline, BJ’s Member Services (such as auto buying program, cellular phone services, optical department, travel), other purchases not recorded through bjs.com or Club front-end registers or as posted at the Membership Desk.
BJ’s Rewards Payback can be used in-Club toward the purchase of eligible merchandise, excluding those items restricted by law or regulation, sales taxes, bottle deposits, alcoholic beverages, cigarettes or tobacco-related products, lottery tickets, BJ’s Member Services (such as auto buying program, cellular phone services, optical department, travel), other purchases not recorded through Club front-end registers or as posted at the Membership Desk. BJ’s cannot accept Rewards Payback toward purchases made by phone, mail or on bjs.com. Rewards Paybacks expire six (6) months from date of issuance.
BJ’s Membership Features
All BJ’s Memberships have the following features:
BJ’s EASY RenewalSM Program. Members who are eligible for BJ’s EASY Renewal Program (the “Program”) must actively enroll. If you elect to join the Program at the time of your renewal, all Memberships renewed will be included in the Program. If you elect to join the Program during an enrollment, all Memberships enrolled will be part of the Program. If you elect to join the Program while upgrading your Primary Membership to BJ’s Rewards, only the upgraded Membership will be included in the Program. If you elect to join the Program at any time other than during a Membership enrollment, renewal, or upgrade, you will be asked to select which active Supplemental Memberships will be included in the Program. Under the Program, your membership fee automatically will be charged to the credit or debit card you authorize. The membership fee will be charged on the 1st day of the month in which the membership is set to expire, and you will renew as of your expiration date. You will be sent a reminder notification 30 days prior to this renewal charge, specifying the amount of the charge and the date. You may actively cancel or manage your EASY Renewal Program participation on bjs.com or by calling 800-257-2582.
We Accept A Variety of Payment Methods and Coupons. BJ’s accepts Visa®, BJ’s Visa® Card, MasterCard® Card, American Express® and Discover® Network both at Clubs and for online shopping at BJs.com. Cash, checks, debit cards, and EBT are accepted in Clubs. BJ’s accepts manufacturers’ coupons for merchandise purchased at the register in any Club where the product is sold. BJ’s enforces all rules of redemption as stated on coupons. BJ’s reserves the right to limit the number of coupons redeemed per item and per transaction. BJ’s reserves the right to restrict issuance of coupons and publications to selected Members.
You Have A Membership Money-Back Guarantee. Members who are dissatisfied may cancel their Membership at any time and request a refund of Membership fees paid for the current Membership period at all BJ’s Club locations. Any cancellation by a Primary Member can be made at the Club or sent in writing via letter to BJ’s Wholesale Club, Inc., Attn: Membership, 25 Research Drive, Westborough, MA 01581. Refunds will not be paid for second or subsequent cancellations. Cancellation of Primary Membership will cancel Supplemental Memberships. Membership fee refunds will be paid only to the Primary Member. Rewards upgrade fees are not subject to this policy and will not be refunded.
We Will Reissue Gift Cards. BJ’s will reissue a lost Gift Card only with the original receipt, which contains the Gift Card number. BJ’s will reissue the remaining balance on record as of the date of requested reissuance.
We Accept Returns. Merchandise purchased in the Club may be returned in the Club for a refund or exchange except as noted below. Computers and electronics are returnable within ninety (90) days of purchase. Repair of products covered under a manufacturer’s limited warranty must be handled through an authorized service center and should not be returned to BJ’s Wholesale Club.
We Are Here To Help. If you have any questions, please contact us online using the email form at www.BJs.com/contact or call BJ’s Member Care at 800-BJS-CLUB (257-2582) Monday – Friday, 9AM – 7PM E.T., Saturday 9AM – 6PM E.T., and Sunday, Noon – 6PM E.T. for more information.