BJ’s Membership Terms
We are pleased that you have become a member of BJ’s Wholesale Club, Inc. (“BJ's”, “we”, “our”, or “us”) and look forward to serving you. All BJ’s memberships are subject to the terms and conditions described below (“Membership Terms”). Membership Terms are always available at BJs.com/terms or at the member services desk of any of our clubs. For purposes of these Membership Terms, “member” will mean an individual or business enrolled in any of the membership types listed herein.
Membership is available to those 18 years of age or older and is nontransferable. BJ's reserves the right to require valid government-issued identification for membership enrollments and changes. BJ’s also reserves the right to use ID.me (“ID.me”), a third-party services provider, to assist BJ’s in verifying eligibility for certain membership types and promotions. Eligibility-related information shared with ID.me may be shared with BJ’s for membership-related purposes. BJ’s will have sole discretion to determine the sufficiency of any documentation and information provided in verifying eligibility. The primary member (or an owner or officer of a business membership) has sole authority to make changes to the membership, including any associated supplemental memberships, and to request and receive appropriate information. Notwithstanding the foregoing, by adding a household member (or in the case of business memberships, a complimentary supplemental cardholder) you authorize such household member (or complimentary supplemental cardholder) to: (i) have access to membership information, (ii) upgrade or renew the membership, including all eligible memberships on the account, (iii) apply for a credit card through the BJ’s One® Mastercard® program, and (iv) enroll the membership, including all eligible memberships on the account, in BJ’s Easy Renewal® program, and manage such enrollment. Further, as the primary member (or owner or officer of a business membership), you are responsible for the members added to your membership, including their compliance with these Membership Terms. The privileges of membership are only available to current members. All membership cards remain the property of BJ's. BJ’s reserves the right to deny membership to any applicant and to terminate any membership at its discretion and for any reason. BJ’s cashiers will check membership cards at point-of-sale in our clubs for membership validation.
A BJ’s membership is required to shop on BJs.com, in the BJ’s mobile app, and in our clubs. BJ’s reserves the right to require that membership cards be shown upon entry into any club. No sales will be made to any person in-club unless such person has a valid membership card or BJ’s authorized pass (all authorized passes are subject to these Membership Terms). Each member with in-club shopping privileges may bring two guests; however, guests do not have purchasing privileges. Members may be required to purchase any items they or their guests open or damage. Parents must keep their children with them at all times. BJ’s may refuse entry to anyone at any time and reserves the right to inspect any bag, backpack, briefcase, or container upon entry or exit. BJ’s may inspect receipts and carts as members exit the club. BJ’s does not offer rain checks for out-of-stock items and reserves the right to limit quantities. BJ’s strictly prohibits solicitation or other disruptive conduct on its premises and may require anyone engaged in such conduct to leave the club premises. Shipping promotions are not available for drop-ship resellers, and BJ’s reserves the right to exclude business memberships, and any other membership type(s), from shipping and other promotions. Please note that BJ’s offers shipping in the United States only and does not deliver to PO, APO, or FPO boxes, international addresses, or, except solely for gift cards, California addresses. In addition, only limited products can be shipped to Alaska and Hawaii and additional shipping charges may apply.
BJ’s may decline to accept member checks at its sole discretion. In the event a check remitted to BJ’s bounces, as determined by the bank, it is automatically sent to TRS Recovery Services. All bounced checks are subject to a service fee as determined by state law, as well as any additional collection fees incurred by BJ’s in order to recoup payment, as necessary. Payment should be made directly to TRS Recovery Services. Questions regarding any bounced checks may be directed to TRS Recovery Services at 1-800-366-1049.
Membership expiration and renewals.
The month and year in which your membership expires appears on your register receipts and on your “My Account” page on BJs.com. Your membership expires on the last day of the month and year shown. Memberships renewed within two months after expiration will be extended 12 months from the expiration date. Memberships renewed more than two months after expiration will be extended for 12 months from the last day of the month of renewal, provided that BJ’s reserves the right to require you to enroll in a new membership in lieu of renewing your expired membership. If you do not renew your BJ’s membership, you will not be able to shop on BJs.com or through the BJ’s mobile app, and a non-member surcharge equal to 20% of your total purchase will apply to all of your post-expiration BJ’s purchases in-club. Expired members that do visit or shop BJ’s clubs or that visit BJs.com or the BJ’s mobile app (i) are subject to these Membership Terms and (ii) may come back to the member services desk at any club location to apply any surcharge paid toward their membership renewal fee within seven (7) days of such surcharge, up to the renewal fee.
UPDATES TO THESE MEMBERSHIP TERMS.
BJ’S MAY CHANGE THESE MEMBERSHIP TERMS AT ANY TIME, WITHOUT NOTICE TO YOU. YOU AGREE TO PERIODICALLY REVIEW BJ’S MEMBERSHIP TERMS FOR ANY SUCH UPDATES. IF ANY CHANGE IS FOUND VOID OR UNENFORCEABLE, THAT CHANGE IS SEVERABLE AND DOES NOT AFFECT THE VALIDITY OF THE REMAINING TERMS. YOUR CONTINUED MEMBERSHIP (OR IN THE CASE OF INDIVIDUALS WITHOUT A CURRENT MEMBERSHIP, YOUR VISITING OR SHOPPING AT BJ’S CLUBS, BJS.COM, OR THE BJ’S MOBILE APP) CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO SUCH CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP AND CEASE VISITING AND SHOPPING AT BJ’S CLUBS, BJS.COM, AND BJ’S MOBILE APP.
BJ's Membership Types
BJ’s offers no-cost or low-cost, limited-length (e.g., 60-day) memberships from time to time. Promotional memberships are by invitation only and may only be available to individuals who at the time of enrollment successfully verify their eligibility. Offer must be presented at the time of enrollment. Promotional membership only provides one primary membership card. Household and supplemental memberships may not be added to a promotional membership. BJ’s may limit the frequency with which an individual is eligible to enroll in a promotional membership.
The Club Card (Personal) Membership.
The Business Club Card Membership.
Active and veteran U.S. military personnel may enroll at a reduced membership fee, as established by BJ’s from time to time. Military Membership is available only to individuals who at the time of enrollment successfully verify their eligibility for Military Membership in accordance with BJ’s then-current eligibility requirements. Military Membership has the same rights and privileges as The Club Card Membership.
The Club+ Card.
The Club+ Card Membership offers all the rights and privileges of The Club Card Membership, plus the ability to earn 2% back in rewards on eligible purchases and receive an instant discount of 5¢ off each gallon of fuel purchased at BJ’s Gas® when The Club+ Card Membership card is scanned for these purchases, unless the primary member or the member making the purchase is associated with a credit card in the BJ’s One Mastercard program, in which case the member will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms (see BJs.com/bjsoneterms). Rewards earned under The Club+ Card Membership will be applied to the primary member’s account and may be used or redeemed by the primary member (or either the primary or household member if the members opt into rewards sharing). Paid supplemental members do not earn and may not redeem rewards (unless the paid supplemental member is a BJ’s One Mastercard cardholder, in which case they will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms [see BJs.com/bjsoneterms]). Members may only enroll in one The Club+ Card Membership. Rewards earned may not exceed $500 in any 12-month period. The Club+ Card members may not purchase merchandise for resale. Please see “Eligible purchase and rewards terms” below for additional terms applicable to The Club+ Card Membership.
The Business Club+ Card.
The Business Club+ Card Membership offers all the rights and privileges of The Business Club Card Membership, plus the ability to earn 2% back in rewards on eligible purchases and receive an instant discount of 5¢ off each gallon of fuel purchased at BJ’s Gas when The Business Club+ Card Membership card is scanned for these purchases, unless the primary member or the member making the purchase is associated with a credit card in the BJ’s One Mastercard program, in which case the member will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms (see BJs.com/bjsoneterms). Rewards earned under The Business Club+ Card Membership will be applied to the primary member’s account and may be used or redeemed by the primary member (or either the primary or complimentary supplemental member if the members opt into rewards sharing). Paid supplemental members do not earn and may not redeem rewards (unless the paid supplemental member is a BJ’s One Mastercard cardholder, in which case they will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms [see BJs.com/bjsoneterms]). Members may only enroll in one The Business Club+ Card Membership. Rewards earned may not exceed $500 in any 12-month period. The Business Club+ Card Membership includes resale privileges. Shipping promotions are not available for drop-ship resellers, and BJ’s reserves the right to exclude The Business Club+ Card Membership from shipping and other promotions. Please see “Eligible purchase and rewards terms” below for additional terms applicable to The Business Club+ Card Membership.
Eligible purchase and rewards terms (The Club+ Card and The Business
For The Club+ Card and The Business Club+ Card memberships, “eligible purchases” are purchases of goods and services in-club at BJ’s front-end registers, on BJs.com, or in the BJ’s mobile app (minus any redeemed rewards, returns, refunds, or credit adjustments). Eligible purchases exclude eye exams, shipping, sales tax, bottle deposits, alcoholic beverages, cigarettes and tobacco-related products, lottery tickets, gift cards, propane, BJ’s Gas®, online optical purchases, membership fees and add-ons, warranties and protection plans, BJ’s services provided by third parties (e.g., BJ’s Travel®), and BJ’s B2B and BJ’s Global Sales transactions. For clarity, and without limiting the foregoing, same-day delivery shipping services, BJ’s Gas purchases, and purchases completed through PayPal and other third-party wallets are not eligible purchases and do not earn rewards. You do not earn rewards for pending eligible purchases. Rewards earnings from a completed eligible purchase generally take two to three (2-3) business days to post to your rewards balance.
Your rewards must have a minimum balance of $10 to redeem, and the eligible purchase to which the rewards are applied must be at least $10 at BJ’s checkout and greater than or equal to the reward redemption amount. Rewards are only redeemable for eligible purchases and membership fees at BJ’s checkout in-club, on BJs.com, or in the BJ’s mobile app. Eye exams and online optical purchases are not eligible for reward redemption. Use of rewards will not create a negative cash register or checkout balance at BJ’s. Rewards may be rounded to the nearest hundredth. You may choose to use rewards or save them. If you choose to use rewards, you must use all the rewards that are presented to you. Rewards will be decremented at the time of redemption. If your redemption of rewards results in a rewards balance of less than $10, the remaining rewards will not be available for redemption until such time as your rewards balance again reaches $10, as described above. All rewards redemptions are final, except as outlined in these Membership Terms. We reserve the right to verify and adjust your rewards balance at any time. Rewards cannot be combined from multiple memberships; however, the primary member may elect to share rewards with the associated (i) household member, for The Club+ Card Membership, and (ii) complimentary supplemental member, for The Business Club+ Card Membership.
Returns and refunds of your BJ’s purchases are subject to BJ’s return policy. If you make a return on a purchase on which you redeemed rewards, your rewards will be refunded as follows: In-club. If the total cost of your purchase, after the return, still exceeds the value of any redeemed rewards, no rewards will be refunded to you. Otherwise, the purchase price, including the value of any rewards redeemed, will be refunded to either the original form of tender on which the greatest portion of the original purchase was charged or to a BJ’s gift card, at BJ’s discretion. If the return exceeds the amount of the original purchase, any remaining balance will be refunded to a BJ’s gift card, or in cash, at BJ’s discretion. On BJs.com. Rewards are applied pro rata to all items in an eligible purchase made online. A return of any item will result in a corresponding credit of the pro rata rewards amount to your rewards balance.
Only one BJ’s membership may earn rewards in each transaction. Purchases that are returned or refunded or otherwise adjusted will be deducted from your BJ’s membership rewards balance. Such deductions may result in a negative rewards balance, in which case, any future rewards earnings will be applied to reduce that negative balance. Rewards cannot be sold, purchased, brokered, bartered, transferred, or altered in any way by you. Any attempted transaction of such sort will automatically be void. Anyone engaging in such transactions will be liable for damages to us, including, but not limited to, consequential damages, third -party damages, transaction costs, attorney’s fees, and court costs. Any violation of these provisions will result in termination of your BJ’s membership and forfeiture of unused rewards. You will not be entitled to and will not receive any compensation from us for rewards that are forfeited. To the extent allowed by applicable law, we may cancel any earned and outstanding rewards if we become insolvent, unable to pay our debts when due, file an action under the U.S. Bankruptcy Code, or have such an action filed against us. If you believe BJ’s failed to properly credit you with rewards, you must make a claim for such missing rewards within ninety (90) days of the date on which the purchase giving rise to such rewards was made. Any missing rewards not claimed within such time period will be forfeited.
The Club+ Card and The Business Club+ Card Memberships may only be downgraded at the time of membership renewal either over the phone by BJ’s Member Care, on BJs.com or in-club at the member services desk at which time you will no longer accumulate rewards; however, you may continue to use previously earned rewards at BJ’s Member Pricing® in accordance with these Membership Terms. If you cancel your BJ’s membership entirely, all rewards balances will be forfeited. We may, from time to time, make special offers for you to accumulate bonus rewards on specific purchases. Availability of any special offer is subject to change without notice.
If you are a BJ’s One Mastercard cardholder, other benefits and terms apply to you and can be found at BJs.com/bjsoneterms.
BJ's Membership Features
We protect your privacy.
BJ’s Easy Renewal® program.
Enrollment in a BJ’s membership requires enrollment in the BJ’s Easy Renewal program; you may manage or cancel your BJ’s Easy Renewal participation at any time, as set forth below. Under the BJ’s Easy Renewal program, an annual recurring charge in the amount of the then-current membership fee for all memberships on your account, plus tax where applicable, will be automatically charged to any payment method we have on record for your membership (unless you are a BJ’s One Mastercard program credit card cardholder enrolled in BJ’s Easy Renewal through your BJ’s One Mastercard program credit card, in which case the BJ’s One Mastercard program credit card will automatically be charged in accordance with the BJ’s One Mastercard Program Rewards Terms). YOU ACKNOWLEDGE AND AGREE THAT THIS ANNUAL RECURRING CHARGE MAY OCCUR WITHOUT FURTHER NOTICE TO YOU, EXCEPT TO THE EXTENT NOTICE IS REQUIRED BY APPLICABLE LAW.
If we cannot successfully charge your then-current membership fee for all memberships on your account plus tax where applicable on our initial billing attempt, for your convenience we may make subsequent additional attempts to process such renewal fee using any payment method(s) we have on record for your membership, and you authorize us to resubmit such renewal fee for payment to your issuing bank(s) and payment service provider(s). Failure to successfully charge your renewal fee will not automatically opt your membership out of BJ’s Easy Renewal, even if your membership expires. Please manage your BJ’s Easy Renewal enrollment as provided below.
Your initial sign-up is your authorization (without notice to you, unless required by applicable law) to collect the then-current membership fee for all memberships on your account plus tax where applicable, using any payment method we have on record for your membership. Your initial sign-up is also your authorization for subsequent additional attempts to collect such amount in the event any payment method is declined for payment. As described above, a household member or complimentary supplemental member is authorized by you to enroll your membership account into the BJ’s Easy Renewal program. A household member or complimentary supplemental member that utilizes their payment method at the time of BJ’s Easy Renewal enrollment, or otherwise in connection with their membership, represents to us that they are the owner and authorized user of such payment method, and they authorize us to maintain that payment method on record (as the same may be updated with financial institution or payment service provider account updater services) for their membership for all purposes, including the BJ’s Easy Renewal program.
Payment methods on record for your membership may include any credit card, debit card, or third-party digital wallet (e.g., Apple Pay®, PayPal), used in connection with your BJ’s membership, including any payment method (i) used when enrolling in or managing your BJ’s membership, (ii) used when enrolling in or managing BJ’s Easy Renewal, (iii) used when shopping at BJ’s (in-club, on BJs.com, or through the BJ’s mobile app), (iv) in your digital wallet or BJ’s Easy Renewal wallet under “My Account” on BJs.com, (v) that you updated with the BJ’s member services desk or BJ’s Member Care team, or (vi) we have on record for you that was updated through financial institution or payment service provider account updater services.
The current membership fee will be charged on the first day of the month in which the membership is set to expire (or, if we must make subsequent attempts to process your membership fee as described above, such date as we are able to successfully charge your membership fee), and the membership will be renewed as of its expiration date. If you are enrolled in BJ’s Easy Renewal as a new member, all your supplemental memberships (including the household cardholder) will also be included in BJ’s Easy Renewal. If you join BJ’s Easy Renewal at the time of your renewal, all memberships renewed will be included in BJ’s Easy Renewal. If you join BJ’s Easy Renewal while upgrading your The Club Card or The Business Club Card to The Club+ Card or The Business Club+ Card, as applicable, please note that paid supplemental memberships may not automatically be included in BJ’s Easy Renewal.
THE ANNUAL BILLING AUTHORIZATIONS ABOVE REMAIN IN EFFECT, AND YOUR MEMBERSHIP WILL REMAIN ENROLLED IN BJ’S EASY RENEWAL (EVEN IF YOUR MEMBERSHIP EXPIRES), UNLESS AND UNTIL YOU OR BJ’S CANCEL YOUR MEMBERSHIP OR YOUR PARTICIPATION IN THE BJ’S EASY RENEWAL PROGRAM. YOU MAY MANAGE OR CANCEL YOUR PARTICIPATION IN THE BJ’S EASY RENEWAL PROGRAM AT ANY TIME AS SET FORTH IN THE NEXT PARAGRAPH.
The member who opted the membership into BJ’s Easy Renewal may (i) cancel BJ’s Easy Renewal participation at any time at the member services desk, on BJs.com, or by calling 800-BJS-CLUB (257-2582), and (ii) update BJ’s Easy Renewal payment methods on BJs.com or by calling 800-BJS-CLUB (257-2582). In addition, the primary member may always opt the membership in or out of BJ’s Easy Renewal. Members updating BJ’s Easy Renewal payment methods on BJs.com must do so through their BJ’s Easy Renewal wallet, not their digital wallet. Please note that if any payment method on record for your membership is a third-party digital wallet (e.g., Apple Pay® or PayPal), your agreement with your third-party digital wallet provider will determine which payment method within such digital wallet is charged. If you would like to cancel your BJ’s Easy Renewal participation, please complete the cancellation at least 3 business days prior to your renewal billing date to ensure that you are not charged.
Payment methods and coupons.
BJ’s accepts Mastercard®, Visa®, American Express®, and Discover® Network both in-club and for shopping on BJs.com and in the BJ’s mobile app. Cash, checks, and debit cards are accepted in-club. EBT is accepted in-club as well as for shopping on BJs.com in certain states. BJ’s may accept other forms of payment for shopping online or in-club from time to time at its sole discretion.
Each time a payment method is used in connection with your membership, you represent to us that you are the owner or authorized user of such payment method, and you authorize us to maintain that payment method on record (as the same may be updated with financial institution or payment service provider account updater services) for your membership for all purposes, including the BJ’s Easy Renewal program. Note, the foregoing applies equally to all membership types (e.g., The Club Card Membership, Military Membership) and all membership classifications (e.g., primary, household, supplemental). For your convenience, BJ’s will add your default payment method, and may add additional payment methods on record for your membership from time to time, to your BJ’s Easy Renewal wallet under “My Account” on BJs.com.
BJ’s accepts manufacturers’ coupons for merchandise purchased at the register in any club where the product is sold. BJ’s enforces all rules of redemption as stated on coupons. BJ’s reserves the right to limit the number of coupons redeemed per item and per transaction. BJ’s reserves the right to restrict issuance of coupons and publications to selected members. BJ’s may make certain digital coupons or promotions available for redemption when shopping on BJs.com and in the BJ’s mobile app from time to time at its sole discretion. Redemption of such digital coupons or promotions will be subject to all applicable terms and conditions provided in connection therewith.
Your BJ’s membership money-back guarantee.
Primary members who are dissatisfied may cancel their membership at any time and request a refund of membership fees paid for the current membership period at all BJ’s club locations (excluding BJ’s Online Access members). Any cancellation by a primary member can be made in-club or sent in writing via letter to BJ’s Wholesale Club, Inc., Attn: Membership, P.O. Box 9157, Marlborough, MA 01752. Refunds will not be paid for second or subsequent cancellations. Cancellation of the primary membership will cancel household and supplemental memberships, except that supplemental memberships will not be canceled if the primary membership is canceled without a refund. Membership fee refunds will be paid only to the primary member. Membership upgrade fees and membership add-on fees are not subject to this policy and will not be refunded.
BJ’s gift cards are redeemable only for membership fees and merchandise at BJ’s club front-end registers, on BJs.com, in the BJ’s mobile app, and at BJ’s Gas locations. BJ’s will reissue a lost gift card only with the original receipt, which contains the gift card number. BJ’s will reissue the remaining balance on record as of the date of requested reissuance.
Exchanges and returns.
Returns and exchanges are handled in accordance with our Return Policy at BJs.com/returnpolicy, which is incorporated into these Membership Terms by reference.
Consent to electronic communications.
In these Membership Terms, “including” will mean “including without limitation” and unless the context otherwise requires, “or” will have the inclusive meaning “and/or”, and “to the extent” will mean the degree to which a thing extends and will not mean simply “if.”
We are here to help.
If you have any questions, please contact us online at BJs.com/help/ and select “email”, visit a member services desk in-club, or call BJ’s Member Care at 800-BJS-CLUB (257-2582) Monday – Friday, 8AM – 7PM E.T., Saturday 8AM – 6PM E.T. and Sunday NOON – 6PM E.T.
Membership Terms as of 10/02/2023. Subject to change.