Introducing BJ's Curbside Pickup

Curbside order pickup with The BJ’s App.

A BJ’s Team Member will deliver your online order directly to your vehicle quickly, easily and always free.

How to Use BJ’s Curbside Pickup in 3 Easy Steps

Curbside Step 1

1. Shop online and
select free pickup

Place a Free Pickup order online and
wait for your Ready for Pickup notification.

Curbside Step 2

2. Select curbside when
you park and check-in

Park in a designated Free Pickup spot and open The BJ's App to check-in with Curbside Pickup.

Curbside Step 3

3. Get your items delivered
to your vehicle

A BJ's Team Member will bring your order out to your vehicle. Pop the trunk and you're good to go!

Frequently Asked Questions

What is Curbside Pickup?

Curbside Pickup is a free BJs service that lets you shop your club and pick up your order, all without leaving your car.

Shop on BJs.com or in our Mobile app. When your order is ready, just head to the club and check in through the app. Park in a curbside Pickup spot, and we will load your car for you.


How do I use Curbside Pickup?

To use curbside pickup, place a Free Pick Up Today order to be picked up at any one of our Clubs. Make sure to install the BJ's Wholesale Club mobile app before leaving your house.

When you arrive at the club, park in one of the parking spaces designated with a curbside pickup sign. Sign into the app and tap In-Club, then Pickup Check-In, then Curbside Pickup.

The app will prompt you to enter your car's make and color. Then a BJ's team member will deliver your order to your vehicle.


Is there any extra cost for using Curbside Pickup?

No, this is a free service provided solely for the benefit of our Members.


What should I do when I get to the club?

When you arrive, park in a curbside pickup spot, then sign in using the BJ’s Mobile app. Sign into the app and tap In-Club, then Pickup Check-In, then Curbside Pickup.

The app will prompt you to enter your car's make and color. Then a BJ's team member will deliver your order to your vehicle. We’ll bring you your order and load it in your car.


Can I have a friend or family member pick up my order?

Orders can only be picked up by individuals with the Membership Number used to place the order. If the order was created by a Primary Member, the Household Member on the Membership can also pick up the reserved items.


What products can be ordered for Pickup?

As you shop, look for items marked “Pick up in club.” Items that show only “Ship this item” are not available for Pickup. Pickup orders are subject to availability.


Is there a minimum amount for Pickup orders?

No. Please order as much (or as little) as you like.


Can I order delivery items to be shipped and then picked up at my club?

No, we do not have a ship-to-club option at this time.


Can I place a Free Pick Up Today order if my Club isn't open?

Yes. You can place an online order for an item any time.

Free Pick Up Today orders placed after hours or within two hours of the Club closing will be available for pickup the following day.


How long do I have to pick up my order?

We will hold your Pickup order for up to 72 days after your time slot. Orders not picked up within three days are subject to cancellation.


What do I need to pick up my order?

You will need a current valid photo ID, your BJ's Membership Card and your order number to pick up your items.


How do I pay for my Pickup order?

All Pickup orders require online prepay using one of these options:

  • • MasterCard®
  • • Visa®
  • • BJ's Gift Cards
  • • American Express®
  • • MasterPass®
  • • Discover®
  • • Paypal®
  • • Apple Pay®
  • • Japanese Credit Bureau
We also accept debit cards if they carry the Visa® or MasterCard® logos.


What is the authorization hold on my account?

An authorization hold is a temporary hold placed on your credit or debit card when you place an order. This hold is made to confirm available funds in the amount of your purchase price.

Don’t worry, you’ll only be charged for the items you actually pick up. Your credit card company or bank will remove the additional amount of the authorization hold, typically within three to five business days.


When will I be charged for my order?

Your credit card will be charged after you have picked up your order at the Club.


My order was canceled. Why do I still see a charge?

You will not be charged for a canceled order.

However, the authorization hold for a canceled order may still appear in your credit card transactions or checking account. Your credit card company or bank will remove the authorization hold, typically within three to five business days.


How do I return my Free Pick Up Today order?

You can return your order at the Member Services desk in-Club.


Can I cancel my order?

Please see how to cancel your BJs.com order here.

You have 72 hours to pick up your order. Free Pick Up Today orders that have not been picked up within 72 hours of the time they were placed will be cancelled and returned to stock.


Do Instant Savings apply to Pickup orders?

Yes. Instant Savings/Clipless Coupons will be automatically applied to your order. We regret that we cannot accept paper coupons on online orders. We also cannot accept printed or digital manufacturers' coupons other than those offered on the My Coupons page.

You can go to BJs.com and click on "Coupons" at the top of the screen to choose your desired coupons online, load them to your BJ's Membership Card and automatically save on your next shopping trip!