BJ’s Membership Terms
We are pleased that you have become a member of BJ’s Wholesale Club, Inc. (“BJ's”, “we”, “our”, or “us”) and look forward to serving you. All BJ’s memberships are subject to the terms and conditions described below (“Membership Terms”). Membership Terms are always available at BJs.com/terms or at the Membership Services Desk of any of our clubs. For purposes of these Membership Terms, “member” will mean an individual or business enrolled in any of the membership types listed herein.
Membership. Membership is available to those 18 years of age or older and is nontransferable. BJ's reserves the right to require valid government-issued identification for membership enrollments and changes. The primary member (or an owner or officer of a business membership) has sole authority to make changes to the membership, including any associated supplemental memberships, and to request and receive appropriate information. Notwithstanding the foregoing, a household member may upgrade or renew the membership, apply for a credit card through the BJ’s One™ Mastercard® program, and enroll the membership in BJ’s Easy Renewal® program. The privileges of membership are only available to members. Membership cards are not issued for BJ’s Online Access℠ members. All membership cards remain the property of BJ's. BJ’s reserves the right to deny membership to any applicant and to terminate any membership at its discretion and for any reason. BJ’s cashiers will check membership cards at point-of-sale in our clubs for member validation.
Shopping Privileges. A BJ’s membership is required to shop on BJs.com, on the BJ’s mobile app, and in our clubs. A BJ’s Online Access membership does not provide in-club shopping privileges. BJ’s reserves the right to require that membership cards be shown upon entry into any club. No sales will be made to any person in-club unless such person has a valid membership card or BJ’s authorized pass. Each member with in-club shopping privileges may bring two guests; however, guests do not have purchasing privileges. Members may be required to purchase any items they or their guests open or damage. Parents must keep their children with them at all times. BJ’s may refuse entry to anyone at any time and reserves the right to inspect any bag, backpack, briefcase, or container upon entry or exit. BJ’s may inspect receipts and carts as members exit the club. BJ’s does not offer rain checks for out-of-stock items and reserves the right to limit quantities. BJ’s strictly prohibits solicitation or other disruptive conduct on its premises and may require anyone engaged in such conduct to leave the club premises. Shipping promotions are not available for drop ship resellers, and BJ’s reserves the right to exclude business memberships from shipping and other promotions.
Check Writing. BJ’s may decline to accept member checks at its sole discretion. In the event a check remitted to BJ’s bounces, as determined by the bank, it is automatically sent to TRS Recovery Services. All bounced checks are subject to a service fee as determined by state law, as well as any additional collection fees incurred by BJ’s in order to recoup payment, as necessary. Payment should be made directly to TRS Recovery Services. Questions regarding any bounced checks may be directed to TRS Recovery Services at 1-800-366-1049.
Membership Expiration and Renewals. The month and year in which your membership expires appears on your register receipts and on your “My Account” page at BJs.com. Your membership expires on the last day of the month and year shown. Memberships renewed within two months after expiration will be extended 12 months from the expiration date. Memberships renewed more than two months after expiration will be extended for 12 months from the last day of the month of renewal. If you do not renew your BJ’s membership, you will not be able to shop on BJs.com or through the BJ’s mobile app, and a non-member surcharge equal to 20% of your total purchase will apply to all of your post-expiration BJ’s purchases in-club. Expired members that do shop and pay a surcharge (i) are subject to these Membership Terms and (ii) may come back to the Membership Services Desk at any club location to apply the surcharge paid toward their membership renewal fee within seven (7) days of such surcharge, up to the renewal fee.
BJ’S MAY CHANGE THESE MEMBERSHIP TERMS AT ANY TIME, WITHOUT NOTICE TO YOU. YOU AGREE TO PERIODICALLY REVIEW BJ’S MEMBERSHIP TERMS FOR ANY SUCH UPDATES. IF ANY CHANGE IS FOUND VOID OR UNENFORCEABLE, THAT CHANGE IS SEVERABLE AND DOES NOT AFFECT THE VALIDITY OF THE REMAINING TERMS. YOUR CONTINUED USE OF YOUR MEMBERSHIP (OR IN THE CASE OF AN EXPIRED MEMBERSHIP, SHOPPING AT BJ’S CLUBS) CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO SUCH CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP (OR IN THE CASE OF AN EXPIRED MEMBERSHIP, CEASE SHOPPING AT BJ’S).
BJ's Membership Types
BJ’s offers no-cost or low-cost, limited-length (e.g., 60-Day) memberships from time to time. Promotional memberships are by invitation only. Offer must be presented at the time of enrollment. Promotional membership only provides one primary membership card. Household and supplemental memberships may not be added to a promotional membership. BJ’s may limit the frequency with which an individual is eligible to enroll in a promotional membership.
BJ's Online Access Membership.
BJ’s discontinued its Online Access membership. For existing Online Access memberships enrolled in BJ’s Easy Renewal, as of your renewal date, your Online Access membership will be renewed at the then-current applicable membership fee. Online Access memberships not enrolled in BJ’s Easy Renewal will terminate on the expiration date. Effective until the last Online Access membership has expired, the following additional terms will apply: (i) an Online Access membership provides one primary membership card for online shopping at BJs.com and on the BJ’s mobile app; (ii) BJ’s Online Access members do not have access to same-day delivery services; (iii) BJ’s Online Access members may not have access to the full range of BJ’s member services (including but not limited to cellular phone services, BJ's Optical Department, and certain features of BJ’s Travel®) or to the same item selection, pricing, availability or promotions available in our clubs; (iv) BJ’s Online Access membership is not eligible for BJ’s membership Money-Back Guarantee; and (v) you may not renew your Online Access membership outside of BJ’s Easy Renewal.
The Club Card (Personal) Membership.
The Club Card Membership provides one primary membership card and a household card, included at no additional charge, that may be issued to a member of the primary member’s household. Up to three (3) additional supplemental memberships may be purchased. The Club Card members (including household cardholders but not other supplemental members) in good standing may upgrade their membership to a The Club+ Card Membership. Any promotional rewards earned under The Club Card Membership may be used or redeemed by either the primary or household cardholder if the members opt into rewards sharing. The Club Card members may not purchase merchandise for resale. Note: BJ’s discontinued its BJ’s Inner Circle® membership program on February 27, 2023, and on such date, all active BJ’s Inner Circle memberships, including all associated household and supplemental memberships, were automatically converted to The Club Card Memberships (with primary, household, and supplemental statuses preserved).
The Business Club Card Membership.
The Business Club Card Membership provides one primary business card and one Business supplemental card, included at no additional charge, that may only be issued to a Business associate. A “Business” is defined as one business address. The Business Club Card primary member may purchase up to eight (8) additional paid supplemental cards, that may only be issued to Business associates. The Business Club Card members in good standing may upgrade their membership to a The Business Club+ Card Membership. Unlike The Club Card Memberships, The Business Club Card Memberships include resale privileges. If The Business Club Card member (i) intends to purchase merchandise for resale and claim an exemption from sales tax or (ii) is purchasing merchandise on behalf of an exempt organization, then BJ’s must have a valid, signed state Resale Organization Certificate or valid, signed state Exempt Organization Certificate, respectively, on file at the club of membership. The member must accurately complete the Supplemental Certificate of Resale or Exempt Organization Certificate provided by the cashier at the time of purchase. The primary member will immediately notify BJ’s if the Resale Organization Certificate on file is invalid or if the description of products to be resold has been changed. BJ’s may require confirmation of exemption or a Resale Organization Certificate at its discretion. In the states of CT, ME and RI, all purchases by tax-exempt organizations must be paid by organizational check or credit card. In the states of FL and NY, all purchases by tax-exempt organizations must be paid by an organizational check, credit card or cash. BJ’s does not sell alcoholic beverages for resale except in the state of ME. The primary member agrees that in the event the primary member or any supplemental cardholders fail to pay sales tax, all will hold harmless and indemnify BJ’s and its affiliates from and against any claim, loss or expense arising out of such nonpayment. Shipping promotions are not available for drop ship resellers, and BJ’s reserves the right to exclude The Business Club Card Memberships from shipping and other promotions. Note: BJ’s discontinued its BJ’s Business membership program on February 27, 2023, and on such date, all active BJ’s Business memberships, including all associated supplemental memberships, were automatically converted to The Business Club Card Memberships (with primary and supplemental statuses preserved).
Active and veteran US Military personnel may enroll in-club at a reduced membership fee. Active military ID, “Veteran” designation on state-issued ID, or other proof of service is required. Military membership has the same rights and privileges as The Club Card Membership.
The Club+ Card.
The Club+ Card Membership offers all the rights and privileges of The Club Card Membership, plus the ability to earn 2% back in rewards on eligible purchases and receive an instant discount of 5¢ oﬀ each gallon of fuel purchased at BJ’s Gas® when The Club+ Card Membership card is scanned for these purchases, unless the primary member or the member making the purchase is associated with a credit card in the BJ’s One™ Mastercard® program, in which case the member will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms (see BJs.com/bjsoneterms). Supplemental members do not earn and may not redeem rewards. Members may only enroll in one The Club+ Card Membership. Rewards earned may not exceed $500 in any 12-month period. The Club+ Card members may not purchase merchandise for resale. Please see “Eligible Purchase and Rewards Terms” below for additional terms applicable to The Club+ Card Memberships.
The Business Club+ Card.
The Business Club+ Card Membership offers all the rights and privileges of The Business Club Card Membership, plus the ability to earn 2% back in rewards on eligible purchases and receive an instant discount of 5¢ oﬀ each gallon of fuel purchased at BJ’s Gas when The Business Club+ Card Membership card is scanned for these purchases, unless the primary member or the member making the purchase is associated with a credit card in the BJ’s One Mastercard program, in which case the member will only earn rewards and receive an instant discount at BJ’s Gas in accordance with the BJ’s One Mastercard Program Rewards Terms (see BJs.com/bjsoneterms). Supplemental members do not earn and may not redeem rewards. Members may only enroll in one The Business Club+ Card Membership. Rewards earned may not exceed $500 in any 12-month period. The Business Club+ Card Memberships include resale privileges. Shipping promotions are not available for drop ship resellers, and BJ’s reserves the right to exclude The Business Club+ Card Memberships from shipping and other promotions. Please see “Eligible Purchase and Rewards Terms” below for additional terms applicable to The Business Club+ Card Memberships.
Eligible Purchase and Rewards Terms (The Club+ Card and The Business
For The Club+ Card and The Business Club+ Card Memberships, “eligible purchases” are purchases of goods and services in-club at BJ’s front-end registers, on BJs.com, or in the BJ’s mobile app (minus any redeemed rewards, returns, refunds, or credit adjustments). Eligible purchases exclude shipping, sales tax, bottle deposits, alcoholic beverages, cigarettes and tobacco-related products, lottery tickets, gift cards, propane, BJ’s Gas®, online optical purchases, membership fees and add-ons, warranties and protection plans, BJ’s services provided by third parties (e.g., BJ’s Travel®), and BJ’s B2B and BJ’s Global Sales transactions. For clarity, and without limiting the foregoing, same-day delivery shipping services, BJ’s Gas purchases, and purchases completed through PayPal are not eligible purchases and do not earn rewards. You do not earn rewards for pending eligible purchases. Rewards earnings from a completed eligible purchase generally take two to three (2-3) business days to post to your rewards balance.
Your rewards must have a minimum balance of $10 to redeem, and the eligible purchase to which the rewards are applied must be at least $10 at BJ’s checkout and greater than or equal to the reward redemption amount. Rewards are only redeemable for eligible purchases and membership fees at BJ’s checkout in-club, at BJs.com, or on the BJ’s mobile app. Use of rewards will not create a negative cash register or checkout balance at BJ’s. Rewards may be rounded to the nearest hundredth. You may choose to use rewards or save them. If you choose to use rewards, you must use all the rewards that are presented to you. Rewards will be decremented at the time of redemption. If your redemption of rewards results in a rewards balance of less than $10, the remaining rewards will not be available for redemption until such time as your rewards balance again reaches $10, as described above. All rewards redemptions are final, except as outlined in these Membership Terms. We reserve the right to verify and adjust your rewards balance at any time. Rewards cannot be combined from multiple memberships; however, the primary member may elect to share rewards with the associated (i) household member, for The Club+ Card Memberships, and (ii) free supplemental member, for The Business Club+ Card Memberships.
Returns and refunds of your BJ’s purchases are subject to BJ’s return policy. If you make a return on a purchase on which you redeemed rewards, your rewards will be refunded as follows: In-club. If the total cost of your purchase, after the return, still exceeds the value of any redeemed rewards, no rewards will be refunded to you. Otherwise, the purchase price, including the value of any rewards redeemed, will be refunded to either the original form of tender on which the greatest portion of the original purchase was charged or to a BJ’s gift card, at BJ’s discretion. If the return exceeds the amount of the original purchase, any remaining balance will be refunded to a BJ’s gift card, or in cash, at BJ’s discretion. On BJs.com. Rewards are applied pro rata to all items in an eligible purchase made online. A return of any item will result in a corresponding credit of the pro rata rewards amount to your rewards balance.
Only one BJ’s membership may earn rewards in each transaction. Purchases that are returned or refunded or otherwise adjusted will be deducted from your BJ’s membership rewards balance. Such deductions may result in a negative rewards balance, in which case, any future rewards earnings will be applied to reduce that negative balance. Rewards cannot be sold, purchased, brokered, bartered, transferred, or altered in any way by you. Any attempted transaction of such sort will automatically be void. Anyone engaging in such transactions will be liable for damages to us, including, but not limited to consequential damages, third party damages, transaction costs, attorney’s fees, and court costs. Any violation of these provisions will result in termination of your BJ’s membership and forfeiture of unused rewards. You will not be entitled to and will not receive any compensation from us for rewards that are forfeited. To the extent allowed by applicable law, we may cancel any earned and outstanding rewards if we become insolvent, unable to pay our debts when due, file an action under the U.S. Bankruptcy Code, or have such an action filed against us. If you believe BJ’s failed to properly credit you with rewards, you must make a claim for such missing rewards within ninety (90) days of the date on which the purchase giving rise to such rewards was made. Any missing rewards not claimed within such time period will be forfeited.
The Club+ Card and The Business Club+ Card Memberships may only be downgraded at the time of membership renewal either over the phone by Member Care or at a Membership Services Desk at which time you will no longer accumulate rewards; however, you may continue to use previously earned rewards at BJ’s Member Pricing® in accordance with these Membership Terms. If you cancel your BJ’s membership entirely, all rewards balances will be forfeited. We may, from time to time, make special offers for you to accumulate bonus rewards on specific purchases. Availability of any special offer is subject to change without notice.
If you are a BJ’s One Mastercard program credit card cardholder, other benefits and terms apply to you and can be found at BJs.com/bjsoneterms.
Note: BJ’s discontinued its BJ’s Perks Rewards® membership program on February 27, 2023, and on such date, all active BJ’s Perks Rewards memberships, including all associated household and supplemental memberships, were automatically converted to The Club+ Card Memberships (for personal BJ’s Perks Rewards memberships) and The Business Club+ Card Memberships (for BJ’s Business Perks Rewards memberships), as applicable, and with primary, household, and supplemental statuses preserved.
BJ's Membership Features
BJ’s Easy Renewal® Program. Under the BJ’s easy renewal program, an annual recurring charge in the amount of the then-current membership fee for all active memberships on your account, plus tax where applicable, will be automatically charged to the credit or debit card first used at BJ’s by the renewing member at or after enrollment in the BJ’s Easy Renewal program (unless you are a BJ’s One Mastercard program credit card cardholder, in which case the BJ’s One Mastercard program credit card will automatically be charged in accordance with the BJ’s One Mastercard program rewards terms). If we cannot successfully charge your credit or debit card, for your convenience we will use another payment method we have on record for you. Your initial sign up is your authorization (without notice to you, unless required by applicable law) to collect the then-current membership fee plus tax where applicable, using any eligible payment method we have on record for you. The current membership fee will be charged on the 1st day of the month in which the membership is set to expire, and the membership will be renewed as of its expiration date. If you are enrolled in BJ’s Easy Renewal as a new member, all your supplemental memberships (including the household cardholder) will also be included in BJ’s Easy Renewal. If you join BJ’s Easy Renewal at the time of your renewal, all memberships renewed will be included in BJ’s Easy Renewal. If you join BJ’s Easy Renewal while upgrading your The Club Card or The Business Club Card to The Club+ Card or The Business Club+ Card, as applicable, only the upgraded membership will be included in BJ’s Easy Renewal. You may manage your BJ’s Easy Renewal participation at the Membership Services Desk, on BJs.com, or by calling 844-268-8093.
Payment Methods and Coupons. BJ’s accepts Mastercard®, Visa®, American Express®, and Discover® Network both in-club and for online shopping at BJs.com and on the BJ’s mobile app. Cash, checks, and debit cards are accepted in-club. EBT is accepted in-club as well as for shopping online at BJs.com in certain states. BJ’s may accept other forms of payment for shopping online or in-club from time to time at its sole discretion. BJ’s accepts manufacturers’ coupons for merchandise purchased at the register in any club where the product is sold. BJ’s enforces all rules of redemption as stated on coupons. BJ’s reserves the right to limit the number of coupons redeemed per item and per transaction. BJ’s reserves the right to restrict issuance of coupons and publications to selected members. BJ’s may make certain digital coupons or promotions available for redemption when shopping online at BJs.com and on the BJ’s mobile app from time to time at its sole discretion. Redemption of such digital coupons or promotions will be subject to all applicable terms and conditions provided in connection therewith.
Your BJ's Membership Money-Back Guarantee. Primary members, other than BJ’s Online Access members, who are dissatisfied may cancel their membership at any time and request a refund of membership fees paid for the current membership period at all BJ’s club locations. Any cancellation by a primary member can be made at the club or sent in writing via letter to BJ’s Wholesale Club, Inc., Attn: Membership, P.O. Box 9157, Marlborough, MA 01752. Refunds will not be paid for second or subsequent cancellations. Cancellation of the primary membership will cancel household and supplemental memberships. Membership fee refunds will be paid only to the primary member. Membership upgrade fees, membership add on fees, and fees for BJ’s Online Access membership are not subject to this policy and will not be refunded.
Gift Cards. BJ’s gift cards are redeemable only for membership fees and merchandise at BJ’s club front-end registers, at BJs.com, on the BJ’s mobile app, and at BJ’s Gas locations. BJ’s will reissue a lost gift card only with the original receipt, which contains the gift card number. BJ’s will reissue the remaining balance on record as of the date of requested reissuance.
We Accept Returns. BJ’s selects the highest quality merchandise for our members and stands behind the products we sell. If you are not completely satisfied with a purchase made online or in-club, BJ’s will offer you a refund or exchange in accordance with our Return Policy at BJs.com/returnpolicy, which is incorporated into these Membership Terms by reference.
Extended Meanings. In these Membership Terms, “including” will mean “including without limitation” and unless the context otherwise requires, “or” will have the inclusive meaning “and/or”, and “to the extent” will mean the degree to which a thing extends and will not mean simply “if.”
We Are Here to Help. If you have any questions, please contact us online using the email form BJs.com/contact or call BJ’s Member Care at 800-BJS-CLUB (257-2582) Monday – Friday, 9AM – 7PM ET., Saturday 9AM – 6PM ET, and Sunday, 12 – 6PM ET for more information.
Membership Terms as of 2/27/2023. Subject to change.