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Orders - Shipping My Order
Shipping My Order
Can I have my BJs.com order shipped to a BJ's Club?
What is additional fee delivery?
Do you ship to Alaska, Hawaii, California or Puerto Rico?
Do you ship to P.O. boxes or APO.FPO.DPO addresses?
What shipping methods do you use?
What does "Shipping Included" mean?
Do you ship to multiple addresses?
What is white-glove delivery?
How are shipping costs calculated?
What items are excluded from free shipping promotions?
Can I change the shipping method on my order?
What is standard delivery?
What do the delivery time frames indicate?
I recently purchased a BJ's Major Appliance. Who can help with delivery?
Why can't I ship my BJs.com order to California?
What is over-the-threshold delivery and how does it affect my order?
How do I make changes to my order?
My tracking information says my package was delivered, but I do not have it
What is an online account?
How do I track my BJs.com order?
How do I request a duplicate purchase history?
Where is the Pick Up in-Club area at my local BJ's?
Can I order tires on BJs.com?
Do you offer coupons on BJs.com items?
What is the BJs.com refund policy?
How do I file a sales tax refund claim for an online purchase?
Can I exchange my order?
How is sales tax calculated on online orders?
How do BJs.com subscriptions work?
Are BJs.com orders eligible for tax-free status during state sales tax holidays?
How do I return gift purchased on BJs.com?
What should I do if my BJs.com order is missing parts?
How do I cancel my BJs.com order?
What is Same Day Delivery?
Can I return a BJs.com item in-Club?
What is Free Pick Up Today?
How do I create an online account for BJs.com?
Why was my BJs.com order cancelled?
Is it possible to download a receipt from a previous order?
Can I place a deli order online?
Is there a limit as to how many items I can order?
I forgot my BJs.com password. What should I do?
How can I edit my cart on BJs.com?
How can I check the status of my BJs.com order?
What should I do if my order arrives damaged?
There is an incorrect price shown on BJs.com. Can it be honored?
How do I place an order on BJs.com?
Have questions on canceled or out-of-stock items?
How do I add a Household Member?
Shipping My Order
Tracking Your Order