HELP CENTER

Pay on BJs.com using your SNAP EBT card at checkout.

As a Pilot program, we are now accepting SNAP EBT payments on BJs.com for Free Pickup, Shipping, and Same-Day Delivery.

It is available in the following states:

Florida | North Carolina | Rhode Island | New Hampshire | Ohio | Maine | Pennsylvania | Connecticut | New York | New Jersey | Massachusetts

Continue to check back as more states are enabled!

HOW IT WORKS

1

Choose an EBT Eligible Item

Add a SNAP EBT eligible item to your cart. SNAP EBT can be used as payment on most household foods. Find out more at https://www.fns.usda.gov/snap/

2

Enter your SNAP EBT information at Checkout

You will need your EBT Card Number as well as your pin.

3

Pay for EBT eligible items with your remaining EBT balance

You'll see your EBT account balance as well as the amount of eligible items in your cart. Your EBT balance must be greater than the amount of an individual item for EBT to be used for payment.

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FREQUENTLY ASKED QUESTIONS

Is SNAP EBT accepted as an online payment method in my area?

As a pilot program, currently SNAP is only available in Florida, North Carolina, Ohio, Rhode Island, Connecticut, Pennsylvania, Maine, New Hampshire, New York, New Jersey, and Massachusetts clubs for Free Pickup, Same-Day Delivery, and Shipping to these states.

Where is my receipt?

We have emailed you an order confirmation email which contains the details of your order. You can also go to https://www.bjs.com/account/manageOrders to find this information.

Why do I need to re-enter my SNAP EBT pin?

For your security, we do not store your SNAP EBT information. You will be required to submit your SNAP EBT pin when you make a balance inquiry and submit an order.

Why do I need to make a balance inquiry

A balance inquiry is required for BJs.com to determine if you have enough funds in your account to cover your SNAP EBT order.

Can I select multiple delivery methods?

You may select multiple delivery methods when paying with SNAP EBT, including Free Pickup, Shipping, and Same-Day Delivery. 

What happens if I cancel an item in my SNAP EBT order if it is out of stock?

If you cancel an item in your SNAP EBT order or if it is out of stock, you will receive an automatic refund to your EBT Card.

What if I want to return an item from my order?

If you are dissatisfied with an item in your order or want to return an item, please head to Member Services in your local BJ’s club to return the item. You will receive an automatic refund to your EBT Card. You will get a refund for the same amount you were charged.