HELP CENTER

How do I cancel my Membership?

Members have three ways to cancel their Membership:

  1. In person at the Member Services Desk at any BJ's location
  2. Over the phone by contacting our Member Care team at 800-BJS-CLUB (257-2582) Monday-Friday, 9 AM-7 PM; Saturday, 9 AM-6 PM; and Sunday, 12 NOON-6 PM (all times are ET)
  3. Via mail by sending a letter to:
    BJ's Wholesale Club, Inc.
    Attn: Membership
    25 Research Drive
    Westborough, MA 01581

Please note: Only the Primary Member can cancel a Membership. Cancellation by the Primary Member automatically cancels all Supplemental Memberships at the same time.

If the Primary Member is recently deceased, you can send a letter to our Home Office Membership Control Department and they will cancel the membership for you:

Membership Control, Rte A5
BJ's Wholesale Club
25 Research Drive
Westborough, MA 01581