HELP CENTER

How do I cancel my Membership?

You can cancel your membership using any of the following methods: 

  1. In person at the member services desk at any BJ's location
  2. Email us at CustomerCare@bjs.com
  3. Chat with us by going to BJs.com/help and clicking on "Chat"
  4. Call BJ's member care at 800-BJS-CLUB 
  5. Via mail by sending a letter to:
    BJ's Wholesale Club, Inc.
    Attn: Membership
    P.O. Box 9157  
    Marlborough, MA 01752

Please note: Only the primary member can cancel a membership. Cancellation by the primary member automatically cancels all supplemental memberships at the same time.

If the primary member is  recently deceased, you can call BJ’s Member Care at 800-BJS-CLUB, email us at CustomerCare@bjs.com, or send us a letter at the address below, and we will cancel the membership for you 

BJ's Wholesale Club, Inc. 
Attn: Membership 
P.O. Box 9157   
Marlborough, MA 01752