Best Massage Ultra Intelligent 2D Zero Gravity Massage Chair with Bluetooth Speakers and LED light therapy

Item: 275967001 Model: BM-E389-BK

Best Massage Ultra Intelligent 2D Zero Gravity Massage Chair with Bluetooth Speakers and LED light therapy

Item: 275967001 Model: BM-E389-BK
$2,999.99

Product Features:

  • Zero gravity
  • 28 full body compression airbags
  • 2D SL massage technology
  • Heat therapy
  • Digital Bluetooth speakers
  • LED lights
  • Includes massage chair, controller, charging cable, warranty card, instructions, owners manual, extra fuse
  • Warranty: 1 year limited
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    Made in USA
    The Ultra Intelligent 2D SL Zero Gravity Massage Chair will accommodate 6 preprogrammed massage modes and is equipped with the latest smart chair technology. The computer body scan technology will maps out the size, shape, curvature of your back, and adjusts the massage rollers to each individual user. The “SL” back rail is engineered to match the curvature of the human back allowing for maximum massage touch points. The bio mechanical rollers have been engineered to mimic five massage techniques and the feel of the human hand. The Ultra Intelligent Massage Chair is equipped with 28 strategically placed compression airbags designed to provide a complete full body massage. Equipped with 3D digital Bluetooth speakers and Blue light therapy the chair is designed to provide the perfect massage environment. Take the next step and invest in promoting the healthier active lifestyle you desire with massage therapy from the Ultra Intelligent 2D SL Zero Gravity Massage Chair by Best Massage.

    Product Features:

  • Zero gravity
  • 28 full body compression airbags
  • 2D SL massage technology
  • Heat therapy
  • Digital Bluetooth speakers
  • LED lights
  • Includes massage chair, controller, charging cable, warranty card, instructions, owners manual, extra fuse
  • Warranty: 1 year limited

  • (Model BM-E389-BK)
    Model NumberBM-E389-BK
    Estimated Delivery7 Business Days
    Delivery TypeCurbside Delivery
    Chair TypeMassage Chair
    Chair MaterialFaux Leather
    Chair PatternSolid
    Ottoman IncludedNo
    Assembly RequiredYes
    StyleTraditional
    Seat Height35"
    Cushioned Seat(s)Yes
    Sew-In CushionsYes
    Sew-In SeatYes
    Hardware/AccentsBlack
    Arm StyleArm Airbags
    Armrest(s) IncludedYes
    Magazine HolderNo
    Reclining PositionZero Gravity
    Maximum Length When Reclined71"
    Reclining Button/LeverZero Gravity
    Adjustable Head PillowYes
    Adjustable HeadrestYes
    Number of Pillows Included1
    Weight Capacity260 lbs.
    Care and Cleaning InstructionsClean Damp Cloth
    Country of OriginUSA
    Warranty1 Year Limited Warranty
    IncludesMassage Chair, Controller, Charging Cable, Warranty Card, Instructions, Owners Manual, Extra Fuse
    Item Dimensions57"L x 31"W x 47"H
    Item Weight210 lbs.
    upc848837013240

    BJs.com Return Policy

    BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here or email us at CustomerCare@bjs.com.


    Proper Conditions for Return and Credit
    Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions:

    • Computers and electronics are returnable within 90 days of the shipping date
    • CDs, DVDs, computer software and video games must be unopened

    We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.
    We cannot accept returns of:

    • Gift cards.
    • Apparel marked as final sale.
    • Opened CDs, DVDs, computer software and video games.
    • Items with gas, oil or fuel added.
    • Items restricted by law.
    • Jewelry and watches purchased in-Club after 8/3/2017.
    • Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00.
    • Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
    • Awnings
    • Boats
    • Gas Powered Outdoor Equipment
    • Items with gas, oil, or fuel added
    • Living Room Sets
    • Major Appliances after 90 days
    • Mattresses over 1 year old
    • Pools
    • Screenhouses
    • Sheds
    • Spas & Saunas
    • Swing Sets
    • Trampolines
    • Massage Chairs

    *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clicking here, or contact your BJ’s business partner with questions.


    If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

    Returning an Item Online

    Please see BJs.com's return policy before initiating a return.

    You may return your item at any BJ's Club location or by following the instructions below.

    1. Select “Order Status” from the top navigation of any page.
    2. If you placed your order while signed in to your online account, please sign in to your account using your username and password.
      If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.”
    3. Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
    4. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
    5. Select “Continue.”
    6. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.

    PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions.



    Damaged Orders
    If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back.



    Shipping Error
    If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions).



    Return Shipping Costs
    If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.

    Made in USA
    The Ultra Intelligent 2D SL Zero Gravity Massage Chair will accommodate 6 preprogrammed massage modes and is equipped with the latest smart chair technology. The computer body scan technology will maps out the size, shape, curvature of your back, and adjusts the massage rollers to each individual user. The “SL” back rail is engineered to match the curvature of the human back allowing for maximum massage touch points. The bio mechanical rollers have been engineered to mimic five massage techniques and the feel of the human hand. The Ultra Intelligent Massage Chair is equipped with 28 strategically placed compression airbags designed to provide a complete full body massage. Equipped with 3D digital Bluetooth speakers and Blue light therapy the chair is designed to provide the perfect massage environment. Take the next step and invest in promoting the healthier active lifestyle you desire with massage therapy from the Ultra Intelligent 2D SL Zero Gravity Massage Chair by Best Massage.

    Product Features:

  • Zero gravity
  • 28 full body compression airbags
  • 2D SL massage technology
  • Heat therapy
  • Digital Bluetooth speakers
  • LED lights
  • Includes massage chair, controller, charging cable, warranty card, instructions, owners manual, extra fuse
  • Warranty: 1 year limited

  • (Model BM-E389-BK)
    Model NumberBM-E389-BK
    Estimated Delivery7 Business Days
    Delivery TypeCurbside Delivery
    Chair TypeMassage Chair
    Chair MaterialFaux Leather
    Chair PatternSolid
    Ottoman IncludedNo
    Assembly RequiredYes
    StyleTraditional
    Seat Height35"
    Cushioned Seat(s)Yes
    Sew-In CushionsYes
    Sew-In SeatYes
    Hardware/AccentsBlack
    Arm StyleArm Airbags
    Armrest(s) IncludedYes
    Magazine HolderNo
    Reclining PositionZero Gravity
    Maximum Length When Reclined71"
    Reclining Button/LeverZero Gravity
    Adjustable Head PillowYes
    Adjustable HeadrestYes
    Number of Pillows Included1
    Weight Capacity260 lbs.
    Care and Cleaning InstructionsClean Damp Cloth
    Country of OriginUSA
    Warranty1 Year Limited Warranty
    IncludesMassage Chair, Controller, Charging Cable, Warranty Card, Instructions, Owners Manual, Extra Fuse
    Item Dimensions57"L x 31"W x 47"H
    Item Weight210 lbs.
    upc848837013240

    Thank you for submitting your question to BJs.

    BJs.com Return Policy

    BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here or email us at CustomerCare@bjs.com.


    Proper Conditions for Return and Credit
    Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions:

    • Computers and electronics are returnable within 90 days of the shipping date
    • CDs, DVDs, computer software and video games must be unopened

    We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.
    We cannot accept returns of:

    • Gift cards.
    • Apparel marked as final sale.
    • Opened CDs, DVDs, computer software and video games.
    • Items with gas, oil or fuel added.
    • Items restricted by law.
    • Jewelry and watches purchased in-Club after 8/3/2017.
    • Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00.
    • Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
    • Awnings
    • Boats
    • Gas Powered Outdoor Equipment
    • Items with gas, oil, or fuel added
    • Living Room Sets
    • Major Appliances after 90 days
    • Mattresses over 1 year old
    • Pools
    • Screenhouses
    • Sheds
    • Spas & Saunas
    • Swing Sets
    • Trampolines
    • Massage Chairs

    *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clicking here, or contact your BJ’s business partner with questions.


    If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

    Returning an Item Online

    Please see BJs.com's return policy before initiating a return.

    You may return your item at any BJ's Club location or by following the instructions below.

    1. Select “Order Status” from the top navigation of any page.
    2. If you placed your order while signed in to your online account, please sign in to your account using your username and password.
      If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.”
    3. Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
    4. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
    5. Select “Continue.”
    6. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.

    PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions.



    Damaged Orders
    If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back.



    Shipping Error
    If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions).



    Return Shipping Costs
    If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.