Call Sign Chaos: Learning to Lead by Jim Mattis and Bing West

Item: 228257

Call Sign Chaos: Learning to Lead by Jim Mattis and Bing West

Item: 228257

Product Features:

  • Hardcover
  • Business and economics
  • Leadership 
  • Written by Jim Mattis
  • See All Features

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    A clear-eyed account of learning how to lead in a chaotic world, by General Jim Mattis—the former Secretary of Defense and one of the most formidable strategic thinkers of our time—and Bing West, a former assistant secretary of defense and combat Marine.

    Call Sign Chaos is the account of Jim Mattis’s storied career, from wide-ranging leadership roles in three wars to ultimately commanding a quarter of a million troops across the Middle East. Along the way, Mattis recounts his foundational experiences as a leader, extracting the lessons he has learned about the nature of warfighting and peacemaking, the importance of allies, and the strategic dilemmas—and short-sighted thinking—now facing our nation. He makes it clear why America must return to a strategic footing so as not to continue winning battles but fighting inconclusive wars.

    Mattis divides his book into three parts: direct leadership, executive leadership, and strategic leadership. In the first part, Mattis recalls his early experiences leading Marines into battle, when he knew his troops as well as his own brothers. In the second part, he explores what it means to command thousands of troops and how to adapt your leadership style to ensure your intent is understood by your most junior troops so that they can own their mission. In the third part, Mattis describes the challenges and techniques of leadership at the strategic level, where military leaders reconcile war’s grim realities with political leaders’ human aspirations, where complexity reigns and the consequences of imprudence are severe, even catastrophic.

    Call Sign Chaos is a memoir of lifelong learning, following along as Mattis rises from Marine recruit to four-star general. It is a journey learning to lead and a story about how he, through constant study and action, developed a unique leadership philosophy—one relevant to us all.

    Story Locale: Washington, D.C; Iran; Afghanistan; Iraq

    Product Features:

  • Hardcover
  • Business and economics
  • Leadership 
  • Written by Jim Mattis

  • (Model 9780812996838)
    TitleCall Sign Chaos: Learning to Lead 
    AuthorJim Mattis
    ISBN9780812996838
    Published Date43718
    PublisherInsight Editions
    FormatHardcover
    Number of Pages64
    GenreBusiness & Economics
    Dimensions10.9" x 8.4" x 0.6"
    Weight1.4 lbs.
    upc9781683837473

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    A clear-eyed account of learning how to lead in a chaotic world, by General Jim Mattis—the former Secretary of Defense and one of the most formidable strategic thinkers of our time—and Bing West, a former assistant secretary of defense and combat Marine.

    Call Sign Chaos is the account of Jim Mattis’s storied career, from wide-ranging leadership roles in three wars to ultimately commanding a quarter of a million troops across the Middle East. Along the way, Mattis recounts his foundational experiences as a leader, extracting the lessons he has learned about the nature of warfighting and peacemaking, the importance of allies, and the strategic dilemmas—and short-sighted thinking—now facing our nation. He makes it clear why America must return to a strategic footing so as not to continue winning battles but fighting inconclusive wars.

    Mattis divides his book into three parts: direct leadership, executive leadership, and strategic leadership. In the first part, Mattis recalls his early experiences leading Marines into battle, when he knew his troops as well as his own brothers. In the second part, he explores what it means to command thousands of troops and how to adapt your leadership style to ensure your intent is understood by your most junior troops so that they can own their mission. In the third part, Mattis describes the challenges and techniques of leadership at the strategic level, where military leaders reconcile war’s grim realities with political leaders’ human aspirations, where complexity reigns and the consequences of imprudence are severe, even catastrophic.

    Call Sign Chaos is a memoir of lifelong learning, following along as Mattis rises from Marine recruit to four-star general. It is a journey learning to lead and a story about how he, through constant study and action, developed a unique leadership philosophy—one relevant to us all.

    Story Locale: Washington, D.C; Iran; Afghanistan; Iraq

    Product Features:

  • Hardcover
  • Business and economics
  • Leadership 
  • Written by Jim Mattis

  • (Model 9780812996838)
    TitleCall Sign Chaos: Learning to Lead 
    AuthorJim Mattis
    ISBN9780812996838
    Published Date43718
    PublisherInsight Editions
    FormatHardcover
    Number of Pages64
    GenreBusiness & Economics
    Dimensions10.9" x 8.4" x 0.6"
    Weight1.4 lbs.
    upc9781683837473

    Thank you for submitting your question to BJs.

    BJs.com Return Policy

    BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here or email us at CustomerCare@bjs.com.


    Proper Conditions for Return and Credit
    Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions:

    • Computers and electronics are returnable within 90 days of the shipping date
    • CDs, DVDs, computer software and video games must be unopened

    We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.

    We cannot accept returns of:

      • Gift cards.
      • Apparel marked as final sale.
      • Opened CDs, DVDs, computer software and video games.
      • Items with gas, oil or fuel added.
      • Items restricted by law.
      • Jewelry and watches purchased in-Club after 8/3/2017.
      • Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00.
      • Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
        • Awnings
        • Boats
        • Gas Powered Outdoor Equipment
        • Items with gas, oil, or fuel added
        • Living Room Sets
        • Major Appliances after 90 days
        • Mattresses over 1 year old
        • Pools
        • Screenhouses
        • Sheds
        • Spas & Saunas
        • Swing Sets
        • Trampolines
        • Massage Chairs

        *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clicking here, or contact your BJ’s business partner with questions.


        If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

        Returning an Item Online

        Please see BJs.com's return policy before initiating a return.
        You may return your item at any BJ's Club location or by following the instructions below.

        1. Select “Order Status” from the top navigation of any page.
        2. If you placed your order while signed in to your online account, please sign in to your account using your username and password.
          If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.”
        3. Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
        4. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
        5. Select “Continue.”
        6. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.

        PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions.



        Damaged Orders
        If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back.



        Shipping Error
        If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions).



        Return Shipping Costs
        If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.