HELP CENTER

How can I check the status of my BJs.com order?

There are two easy ways to check the status of your BJs.com order.

1. Utilizing our easy to use automated system any time of the day or night by calling 800-257-2582.

2. Signing into your BJs.com account:

After the order ships, you will also receive an email from BJ's with a tracking number. Follow the link in that email to the carrier's Web site to track your delivery OR contact the carrier directly to track your order.

If you chose the Pick Up In-Club method, first confirm the location of the Club where your order was picked and then check on the order's pick-up availability times.

If you have any questions or issues regarding your order please click here with "Order" and your number with a brief description.