What is the refund policy?

When your return is received and processed, you will receive an email from Member Care with the status of the return and when to expect return credit. 

Please keep in mind that it can take up to 30 days for a credit to post to your account. If you have still not seen a credit post to your account 30 days after your refund notification, please contact your financial institution.

If you have questions about BJ's return policy, please click here.

If you have questions or need further assistance with your refund, please contact BJ's Member Care.

Please have your return tracking information ready to expedite service.