How can we help?
Which category do you need help with?
(800)-257-2582 with questions about your BJ's membership, BJs.com, clubs, or products.
Estimated Wait Time:
Have questions regarding your BJ's Mastercard?
If you have any questions regarding your BJ's Mastercard (bill payment, login issues on Comenity, and awards) please call (855)-269-1622.
For faster assistance, please have your Membership number ready.
Top Questions by Members
(might already have your answer here)
How do I opt out of Easy Renewal?
How do I place an order on BJs.com?
Have questions on canceled or out-of-stock items?
How can I clip digital coupons at BJ's?
Are you requiring members to wear masks while shopping in-club?