What is BJ's Wholesale Club's Return Policy?

BJ’s Wholesale Club Return Policy:


This policy is effective April 21 and includes any purchases made on or after this date.  The previous COVID-related return policy applies to purchases made prior to April 21.


BJ's selects the highest quality merchandise for our Members and stands behind the products we sell.  If you are not completely satisfied with a purchase made online or in-Club, BJ's will give you a refund or exchange within the guidelines below.  If your return is regarding an electronic item, such as a TV or laptop, we recommend calling our free Tech Advisors service at 877-TECH888 (877-832-4888) prior to returning because many issues can be resolved over the phone.  For tire returns, please visit your local Club or call our tire support team at 844-700-TIRE.


To return an eligible item, bring it to the Member Services Desk in-Club. To return an eligible item purchased on, you may return it in-Club or log into your online account and create a return.


Return Guidelines:


Return guidelines for BJ’s Optical: