What is BJ's Wholesale Club's Return Policy?

BJ’s Wholesale Club Return Policy:


BJ's selects the highest quality merchandise for our Members and stands behind the products we sell.  If you are not completely satisfied with a purchase made online or in-Club, BJ's will give you a refund or exchange within the return guidelines below.  If your return is regarding an electronic item, such as a TV or laptop, we recommend calling our free Tech Advisors service at 877-TECH888 (877-832-4888) prior to returning because many issues can be resolved over the phone. For tire returns, please visit your local Club or call our tire support team at 844-700-TIRE.


To return an eligible item, bring it to the Member Services Desk in-Club. To return an eligible item purchased on, you may return it in-Club or log into your online account and create a return.

The terms of this return policy, including all limitations on returns, apply whether you are requesting a refund or an exchange.


Return Guidelines:


Return guidelines for BJ’s Optical:

Effective 8.17.2023