What is BJ's Wholesale Club's Return Policy?

BJ's Wholesale Club Return Policy

BJ's selects the highest quality merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with a purchase made online or in-Club, BJ's will give you a refund or exchange within the guidelines below. If your return is regarding an electronic item, such as a TV or laptop, we recommend calling our free Tech Advisors service at 877-TECH888 (877-832-4888) prior to returning because many issues can be resolved over the phone. For tire returns, please visit your local Club or call our tire support team at 844-700-TIRE.

To return an eligible item, bring it to the Member Services Desk in-Club. To return an eligible item purchased on, you may log into your online account and create a return.

Holiday return policy: Items purchased on between 11/1/2020 and 12/24/2020 can be returned through 1/24/2021. For gift returns, click here.

Effective 3/20/2020: To keep Members and Team Members safe from potential contamination on package surfaces, we currently are not accepting returns or exchanges on the following merchandise:

Return Guidelines:

We regret that we cannot accept returns of:

We regret that BJ's cannot cover the cost of shipping for products returned due to buyer's remorse.