AMERICAN EXPRESS ® GIFT CARD CARDHOLDER AGREEMENT These terms and conditions govern your use of the American Express® Gift Card (“Terms and Conditions”). By purchasing, signing or using the American Express Gift Card (“Card”), you are agreeing to these Terms and Conditions. The terms “you” and “your” refer to the person who purchased the Card and/or the person who is using the Card. The terms “we” “our” and “us” refer to American Express Travel Related Services Company, Inc. and its subsidiaries and licensees that issue prepaid cards, including American Express Prepaid Card Management Corporation (“AEPCMC”), the issuer of the Card.
No warranties: We are not responsible or liable to you (i) for any interruption of Card service, (ii) for the quality, safety, legality, or any other aspect of any goods or services purchased from any Merchant with the Card, (iii) if any Merchant refuses to honor the Card or special offers and/or (iv) for any other problems you may have with any Merchant. If a Merchant fails to honor the Card, please call 1-888-846-4308 to report the incident. Changing these Terms and Conditions: We may change the terms of, or add new terms to, these Terms and Conditions at any time, with or without notice, subject to applicable law. In addition, we may suspend, cancel, add, modify or delete any feature offered in connection with the Card, with or without notice, subject to applicable law. Any notice given by us shall be deemed given when deposited in the United States mail, postage prepaid, addressed to you at the latest address shown on our records or when such notice is posted on our web site. The most up-to-date Terms and Conditions may always be found at AmexGiftCard.com/Balance. Cancellation or Suspension of the Card: We reserve the right to suspend or cancel your Card if you violate these Terms and Conditions or if: (i) there are concerns regarding potential illegal activity associated with the Card or its usage, and/or (ii) potential fraud or security risks associated with your Card, as determined by us. If your Card is cancelled or suspended, you will not be able to use the Card. If we ultimately determine that there is potential fraud, illegal activity, or security risks associated with the Card, we may work with local, state or federal law enforcement authorities who may require that we turn over the funds on your Card to them. If we ultimately determine that there was no fraud, illegal activity or security issues associated with your Card, we may reinstate your ability to use the Card. Escheatment: Under certain states’ laws, if the Card is not used for a period of time, we are required to pay the unused funds on the Card to the state as “unclaimed property”; if that occurs, we may deactivate the Card, but we will make the full unused funds available to you at your request and will provide you with a new card. For these reasons, if you attempt to use the Card and the Card is declined, do not assume that there are no funds left on the Card. Please check your Available Balance and call Customer Service for further assistance.
American Express Travel Related Services Company, Inc (NMLS ID# 913828) and American Express Prepaid Card Management Corporation (NMLS ID# 913823) are licensed as money transmitters by the Connecticut Department of Banking.
American Express Travel Related Services Company, Inc (NMLS ID# 913828, GA License #9001) and American Express Prepaid Card Management Corporation (NMLS ID# 913823, GA License #29985) are licensed as money transmitters by the Georgia Department of Banking and Finance.
TERMS AND CONDITIONS ARE APPLIED TO GIFT/PREPAID CARDS.
BJ’s Wholesale Club engages in the money transmission and/or currency exchange business as an authorized delegate of American Express Travel Related Services Company, Inc. and, or American Express Prepaid Card Management Corporation (collectively ”American Express”) under Chapter 151 of the Texas Finance Code. If you have a complaint regarding an American Express prepaid card, first contact the customer service division of American Express at (855) 606-5726. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, Special Audits Division, 2601 North Lamar Boulevard, Austin, TX 78705-4294, (877) 276-5554 (toll free), www.dob.texas.gov, email@example.com.
BJ’s Wholesale Club se dedica al negocio de transferencia de dinero y/o cambio de divisas como representante autorizado de American Express Travel Related Services Company, Inc. y, o American Express Prepaid Card Management Corporation (colectivamente ”American Express”) bajo el Capítulo 151 del Código de Finanzas de Texas (Texas Financial Code). Si usted tiene alguna queja referente a una tarjeta prepaga American Express, primero entre en contacto con la division de servicio al cliente de American Express a través del (855) 606-5726. Si usted continúa teniendo una queja no resuelta con respect a las actividades de transferencia de dinero o de cambio de devisas de la empresa, por favor diríjase por correo a: : Texas Department of Banking, Special Audits Division, 2601 North Lamar Boulevard, Austin, TX 78705-4294, por teléfono sin cargo al (877) 276-5554, o por correo electrónico a www.dob.texas.gov, firstname.lastname@example.org.
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