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Smart Summary
Professional assembly service designed exclusively for Berkley Jensen patio furniture sets, ensuring expert familiarity with the specific product line.
Verified Safety
Background-checked and fully vetted professionals provide peace of mind when allowing service providers into the home.
Product Overview
This Handy service includes:
This Handy service does not include:
How It Works:
Handy will email you within 24 hours after purchase to confirm your order and schedule your service a few days after your product arrives. You can easily reschedule at your convenience via online or the app. Your fully-equipped, background-checked Handy pro will arrive and complete your service to perfection. 7 am – 11 pm availability & flexible rescheduling!
No more 4-8 hour service windows. Choose an exact time that works for you — 7 am to 11 pm, 7 days a week - and Handy will be there when they say. And what if your plans change? No worries: with Handy you can reschedule or cancel up to 24 hours before your scheduled booking start time for free
How It Works:
A fully-equipped, screened and vetted pro will arrive and complete the service to perfection.
National Coverage:
Handy serves all 50 states - so wherever you are, Handy will be there too.
24/7 Customer Service:
Handy's customer service team is online 24/7 to support you with any questions, changes or issues with your booking via email. Contact Handy via phone between 8am-10pm EST.
Handy Happiness Guarantee:
Handy is America’s biggest on-demand home services platform for a reason, their business starts and ends with a happy customer. They're so confident in the work of the pros that we created the Handy Happiness Guarantee. If you're not happy with your service, Handy will send another Pro at no extra charge and work to make it right.
| Fixed Price | Yes |
|---|---|
| Model Number | 287794 |
| Service Coverage Area | All 50 states |
| Hours of Availability | 7 am – 11 pm, 7 days a week |
| Online Scheduling | Yes |
| Services Instructions | Assembly of customer supplied patio furniture set in accordance with manufacturer’s instructions |
| Product Type | Furniture Assembly |
| Customer Service Number | Contact Handy via phone between 8am-10pm EST |
| Assembly Type | Patio Set |
Reviewed by 5 customers
Misleading!!!! Your buying a service not a patio set
Misleading you're buying a service not an actual patio set
Member Care Response
Hello, we sincerely apologize for any trouble you may have experienced with the item. We are currently assisting you through email. We appreciate your patience and understanding. Thank you.
Fantastic quality for the price!
Verified Buyer
We had been looking for weeks for an attractive and reasonably priced fire table set. Happened upon this one at BJ's and couldn't be happier with our purchase. The chairs and sofa are elegant and very comfortable. They're a huge step up from our previous set. The fire table is also attractive and well made. We love the pullout for the propane tank. It makes it much easier to turn the tank on and off. The fire table works well and has warmed up some cool nights we had recently. Highly recommend this. The only hassle is the need to pick the large boxes up from the nearest store rather than have BJ's provide a delivery option.
Misleading picture make sure you read fine print.
Verified Buyer
Ordered my product late at night trying to get in for the sale price well that one sold out quickly so i opted for another. At the end i saw the above picture and thought i was getting a great price on a outdoor furniture set. Nope! It was to build my gazebo and i didn't realize until someone called me. They couldn't build it the day they were scheduled bc i didn't have the product yet. They called me to switch the days for delivery why did they not switch the days for the build. #gettingmymoneyback #sweepstakes #girlscanbuildthingstoo
A Disaster
Verified Buyer
Made 3 different appointments. Cancelled 1st time 50 minutes b4 appt. Pro emergency? 2nd time never showed up. No call. I called them. Said he was 1 1/2 hrs late. For a 09:30am appt?He then still never showed. No message. Then called customer service again. They now said it was cancelled because he went home sick. Rescheduled for today. Got a message 45 minutes b4 appt. Rescheduled again. Another emergency? Cancelled my order at this point and I hold BJ's just as accountable. 0 accountability. Have to mail receipt and refund will be mailed. I hope.
Loving our new set!
Verified Buyer
This set looks great and is very comfortable! We have only had it for a few weeks but are looking to a great season!
