Norton 360 Premium, 10 Devices, 1-Year Subscription with Auto Renewal

Item: 227343 Model: 21389990

Norton 360 Premium, 10 Devices, 1-Year Subscription with Auto Renewal

Item: 227343 Model: 21389990
Member Only Price

Product Features:

  • 1 year pre-paid subscription: A payment method must be saved in your NortonLifeLock account to activate; you won’t be charged until the 1-year prepaid term ends. Introductory price only for new subscriptions.
  • Automatic renewal: Never have a service disruption since this product auto-renews annually. If you do wish to renew, you can cancel in your account anytime.
  • Real-time threat protection: Protects against existing and emerging threats, including various types of malware such as ransomware, spyware, viruses, phishing and more.
  • 75GB secure PC cloud backup: Automatic, secure PC cloud backup allows you to store and help protect important files as preventative measure to hard drive failures, stolen devices and even ransomware.
  • Secure VPN: Browse anonymously and securely with a no-log VPN. Add bank-grade encryption to help keep your information like passwords and bank details secure and private.
  • Dark Web monitoring powered by LifeLock: LifeLock will monitor and notify you if they find your personal information on the Dark Web.
  • Password manager: Easily create, store, and manage your passwords, credit card information and other credentials online.
  • PC safecam: Get notified if cybercriminals try to use your webcam on your PC, and we can help block them.
  • Smart firewall: Monitors all network activity to and from your computer, blocks cybercriminals and other unauthorized traffic, and allows only authorized traffic to pass.
  • Parental controls: Manage your kids’ activities online. Help them explore, learn, and enjoy their connected world safely on their PCs or smartphones.
  • 100% guarantee: If your device gets a virus our experts can’t remove, you get your money back.
  • Includes Norton 360 Premium 1-year subscription with Auto Renewal for 10 users

  • System Requirements:

    • Covers up to 10 devices: PCs or Macs, Androids, iPads or iPhones
    • Not all features are available on all platforms
    • PC Cloud Backup, Parental Control and PC SafeCam are presently not supported on Mac OS
    • Windows operating systems: Microsoft Windows 10 (all versions,) Microsoft Windows 8/8.1 (all versions.) Some protection features are not available in Windows 8 Start screen browsers.Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.
    • Mac operating systems: current and previous two versions of Mac OS. Norton Family Parental Control features are not supported.
    • Android operating systems: Android 4.1 or later. Must have Google Play app installed. Auto-scan of apps on Google Play is supported on Android 4.1 or later, except for Samsung devices. Samsung devices running Android 4.2 or later are supported. For earlier versions of Android, the Google Play “Share” function must be used to scan apps on Google Play.
    • iOS operating systems: iPhones or iPads running the current and previous two versions of Apple iOS

      Norton Secure VPN:
       
    • Available for Windows PC, Mac, iOS and Android devices: Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.
    • Windows: Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later, Microsoft Windows 8/8.1 (all versions,) Microsoft Windows 10 (all versions except Windows 10S)
    • Mac: current and previous two versions of Mac OS
    • Apple iOS: iPhones or iPads running the current and previous two versions of Apple iOS
    • Android: 4.4 or later

      General Requirements:
       
    • Internet connection required, high speed recommended
    • To learn more about his product, the latest features and system requirements Norton.com/Security
    • Product Activation technology is included to ensure authenticity.

      General Disclaimers & Disclosures:
       
      No one can prevent all cybercrime or identity theft.

      ¹ PAYMENT METHOD REQUIRED FOR 1 YEAR PRE-PAID SUBSCRIPTION: You are purchasing a recurring subscription which will automatically renew after the first year. To activate, you must enroll online and provide your billing information. The price paid today is valid for the first year of your subscription, and will automatically renew and charge your stored payment method the applicable renewal price found at www.us.norton.com/pricing. The price is subject to change, but will always send you a notification email in advance. You may cancel the automatic renewal by logging into your account, or contacting us at: 844-488-4540.

      Your coverage may include product, service and/or protection updates and features that may be added, modified or removed, subject to the applicable Terms & Conditions found on NortonLifeLock.com. Data collection, storage and use for subscription management and renewal purposes subject to our Global Privacy Statement found at www.nortonlifelock.com/privacy. ² Requires your device to have an Internet/data plan and be turned on.

      ³ Defaults to monitor your email address only. Log in to your Norton account to enter more info for monitoring. If you are a current LifeLock member, you must review and manage those settings in your LifeLock portal.

      *Virus Protection Promise: Restrictions apply. Must subscribe with automatic renewal. See Norton.com/guarantee for details. ‡Norton Family Parental Control features are not supported on Mac.

      Copyright © 2020 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries.Firefox is a trademark of Mozilla Foundation. Google Chrome and Android are trademarks of Google, LLC. Mac, iPhone and iPad are trademarks of Apple Inc. Microsoft and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.

    See All Features

    Quantity

    Limit 3 per member

    Quantity

    Limit 3 per member
    Member Only Price
    Add to List

    Norton 360 Premium can be used for up to five devices. Each 1-year subscription includes Auto Renewal and provides you with powerful layers of protection for your connected devices and online privacy. Your personal devices and information have protection as you bank, shop and post online, both at home and on public Wi-Fi.

    Product Features:
     

    • 1 year pre-paid subscription: A payment method must be saved in your NortonLifeLock account to activate; you won’t be charged until the 1-year prepaid term ends. Introductory price only for new subscriptions.
    • Automatic renewal: Never have a service disruption since this product auto-renews annually. If you do wish to renew, you can cancel in your account anytime.
    • Real-time threat protection: Protects against existing and emerging threats, including various types of malware such as ransomware, spyware, viruses, phishing and more.
    • 75GB secure PC cloud backup: Automatic, secure PC cloud backup allows you to store and help protect important files as preventative measure to hard drive failures, stolen devices and even ransomware.
    • Secure VPN: Browse anonymously and securely with a no-log VPN. Add bank-grade encryption to help keep your information like passwords and bank details secure and private.
    • Dark Web monitoring powered by LifeLock: LifeLock will monitor and notify you if they find your personal information on the Dark Web.
    • Password manager: Easily create, store, and manage your passwords, credit card information and other credentials online.
    • PC safecam: Get notified if cybercriminals try to use your webcam on your PC, and we can help block them.
    • Smart firewall: Monitors all network activity to and from your computer, blocks cybercriminals and other unauthorized traffic, and allows only authorized traffic to pass.
    • Parental controls: Manage your kids’ activities online. Help them explore, learn, and enjoy their connected world safely on their PCs or smartphones.
    • 100% guarantee: If your device gets a virus our experts can’t remove, you get your money back.
    • Includes Norton 360 Premium 1-year subscription with Auto Renewal for 10 users


    System Requirements:

    • Covers up to 10 devices: PCs or Macs, Androids, iPads or iPhones
    • Not all features are available on all platforms
    • PC Cloud Backup, Parental Control and PC SafeCam are presently not supported on Mac OS
    • Windows operating systems: Microsoft Windows 10 (all versions,) Microsoft Windows 8/8.1 (all versions.) Some protection features are not available in Windows 8 Start screen browsers.Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.
    • Mac operating systems: current and previous two versions of Mac OS. Norton Family Parental Control features are not supported.
    • Android operating systems: Android 4.1 or later. Must have Google Play app installed. Auto-scan of apps on Google Play is supported on Android 4.1 or later, except for Samsung devices. Samsung devices running Android 4.2 or later are supported. For earlier versions of Android, the Google Play “Share” function must be used to scan apps on Google Play.
    • iOS operating systems: iPhones or iPads running the current and previous two versions of Apple iOS

      Norton Secure VPN:
       
    • Available for Windows PC, Mac, iOS and Android devices: Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.
    • Windows: Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later, Microsoft Windows 8/8.1 (all versions,) Microsoft Windows 10 (all versions except Windows 10S)
    • Mac: current and previous two versions of Mac OS
    • Apple iOS: iPhones or iPads running the current and previous two versions of Apple iOS
    • Android: 4.4 or later

      General Requirements:
       
    • Internet connection required, high speed recommended
    • To learn more about his product, the latest features and system requirements Norton.com/Security
    • Product Activation technology is included to ensure authenticity.

      General Disclaimers & Disclosures:
       
      No one can prevent all cybercrime or identity theft.

      ¹ PAYMENT METHOD REQUIRED FOR 1 YEAR PRE-PAID SUBSCRIPTION: You are purchasing a recurring subscription which will automatically renew after the first year. To activate, you must enroll online and provide your billing information. The price paid today is valid for the first year of your subscription, and will automatically renew and charge your stored payment method the applicable renewal price found at www.us.norton.com/pricing. The price is subject to change, but will always send you a notification email in advance. You may cancel the automatic renewal by logging into your account, or contacting us at: 844-488-4540.

      Your coverage may include product, service and/or protection updates and features that may be added, modified or removed, subject to the applicable Terms & Conditions found on NortonLifeLock.com. Data collection, storage and use for subscription management and renewal purposes subject to our Global Privacy Statement found at www.nortonlifelock.com/privacy. ² Requires your device to have an Internet/data plan and be turned on.

      ³ Defaults to monitor your email address only. Log in to your Norton account to enter more info for monitoring. If you are a current LifeLock member, you must review and manage those settings in your LifeLock portal.

      *Virus Protection Promise: Restrictions apply. Must subscribe with automatic renewal. See Norton.com/guarantee for details. ‡Norton Family Parental Control features are not supported on Mac.

      Copyright © 2020 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries.Firefox is a trademark of Mozilla Foundation. Google Chrome and Android are trademarks of Google, LLC. Mac, iPhone and iPad are trademarks of Apple Inc. Microsoft and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.

    Model Number5544700
    Estimated Delivery3-5 Business Days
    Software TypeSecurity Software
    Operating SystemPCs or Macs, Androids, iPads or iPhones. Not All Features Are Available On All Platforms. PC Cloud Backup, and PC SafeCam are Presently Not Supported on Mac OS.
    WarrantyVirus Protection Promise (VPP): Viruses Removed or Your Money Back. Restrictions Apply.
    IncludesNorton 360 Premium for Up to 10 Users
    Item Dimensions0.59" x 5.45" x 7.75"
    Item Weight1 lb.
    upc037648686686

    BJs.com Return Policy

    BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here or email us at CustomerCare@bjs.com.


    Proper Conditions for Return and Credit
    Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions:

    • Computers and electronics are returnable within 90 days of the shipping date
    • CDs, DVDs, computer software and video games must be unopened

    We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.

    We cannot accept returns of:

      • Gift cards.
      • Apparel marked as final sale.
      • Opened CDs, DVDs, computer software and video games.
      • Items with gas, oil or fuel added.
      • Items restricted by law.
      • Jewelry and watches purchased in-Club after 8/3/2017.
      • Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00.
      • Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
        • Awnings
        • Boats
        • Gas Powered Outdoor Equipment
        • Items with gas, oil, or fuel added
        • Living Room Sets
        • Major Appliances after 90 days
        • Mattresses over 1 year old
        • Pools
        • Screenhouses
        • Sheds
        • Spas & Saunas
        • Swing Sets
        • Trampolines
        • Massage Chairs

        *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clicking here, or contact your BJ’s business partner with questions.


        If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

        Returning an Item Online

        Please see BJs.com's return policy before initiating a return.
        You may return your item at any BJ's Club location or by following the instructions below.

        1. Select “Order Status” from the top navigation of any page.
        2. If you placed your order while signed in to your online account, please sign in to your account using your username and password.
          If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.”
        3. Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
        4. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
        5. Select “Continue.”
        6. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.

        PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions.



        Damaged Orders
        If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back.



        Shipping Error
        If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions).



        Return Shipping Costs
        If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.

    Norton 360 Premium can be used for up to five devices. Each 1-year subscription includes Auto Renewal and provides you with powerful layers of protection for your connected devices and online privacy. Your personal devices and information have protection as you bank, shop and post online, both at home and on public Wi-Fi.

    Product Features:
     

    • 1 year pre-paid subscription: A payment method must be saved in your NortonLifeLock account to activate; you won’t be charged until the 1-year prepaid term ends. Introductory price only for new subscriptions.
    • Automatic renewal: Never have a service disruption since this product auto-renews annually. If you do wish to renew, you can cancel in your account anytime.
    • Real-time threat protection: Protects against existing and emerging threats, including various types of malware such as ransomware, spyware, viruses, phishing and more.
    • 75GB secure PC cloud backup: Automatic, secure PC cloud backup allows you to store and help protect important files as preventative measure to hard drive failures, stolen devices and even ransomware.
    • Secure VPN: Browse anonymously and securely with a no-log VPN. Add bank-grade encryption to help keep your information like passwords and bank details secure and private.
    • Dark Web monitoring powered by LifeLock: LifeLock will monitor and notify you if they find your personal information on the Dark Web.
    • Password manager: Easily create, store, and manage your passwords, credit card information and other credentials online.
    • PC safecam: Get notified if cybercriminals try to use your webcam on your PC, and we can help block them.
    • Smart firewall: Monitors all network activity to and from your computer, blocks cybercriminals and other unauthorized traffic, and allows only authorized traffic to pass.
    • Parental controls: Manage your kids’ activities online. Help them explore, learn, and enjoy their connected world safely on their PCs or smartphones.
    • 100% guarantee: If your device gets a virus our experts can’t remove, you get your money back.
    • Includes Norton 360 Premium 1-year subscription with Auto Renewal for 10 users


    System Requirements:

    • Covers up to 10 devices: PCs or Macs, Androids, iPads or iPhones
    • Not all features are available on all platforms
    • PC Cloud Backup, Parental Control and PC SafeCam are presently not supported on Mac OS
    • Windows operating systems: Microsoft Windows 10 (all versions,) Microsoft Windows 8/8.1 (all versions.) Some protection features are not available in Windows 8 Start screen browsers.Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.
    • Mac operating systems: current and previous two versions of Mac OS. Norton Family Parental Control features are not supported.
    • Android operating systems: Android 4.1 or later. Must have Google Play app installed. Auto-scan of apps on Google Play is supported on Android 4.1 or later, except for Samsung devices. Samsung devices running Android 4.2 or later are supported. For earlier versions of Android, the Google Play “Share” function must be used to scan apps on Google Play.
    • iOS operating systems: iPhones or iPads running the current and previous two versions of Apple iOS

      Norton Secure VPN:
       
    • Available for Windows PC, Mac, iOS and Android devices: Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.
    • Windows: Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later, Microsoft Windows 8/8.1 (all versions,) Microsoft Windows 10 (all versions except Windows 10S)
    • Mac: current and previous two versions of Mac OS
    • Apple iOS: iPhones or iPads running the current and previous two versions of Apple iOS
    • Android: 4.4 or later

      General Requirements:
       
    • Internet connection required, high speed recommended
    • To learn more about his product, the latest features and system requirements Norton.com/Security
    • Product Activation technology is included to ensure authenticity.

      General Disclaimers & Disclosures:
       
      No one can prevent all cybercrime or identity theft.

      ¹ PAYMENT METHOD REQUIRED FOR 1 YEAR PRE-PAID SUBSCRIPTION: You are purchasing a recurring subscription which will automatically renew after the first year. To activate, you must enroll online and provide your billing information. The price paid today is valid for the first year of your subscription, and will automatically renew and charge your stored payment method the applicable renewal price found at www.us.norton.com/pricing. The price is subject to change, but will always send you a notification email in advance. You may cancel the automatic renewal by logging into your account, or contacting us at: 844-488-4540.

      Your coverage may include product, service and/or protection updates and features that may be added, modified or removed, subject to the applicable Terms & Conditions found on NortonLifeLock.com. Data collection, storage and use for subscription management and renewal purposes subject to our Global Privacy Statement found at www.nortonlifelock.com/privacy. ² Requires your device to have an Internet/data plan and be turned on.

      ³ Defaults to monitor your email address only. Log in to your Norton account to enter more info for monitoring. If you are a current LifeLock member, you must review and manage those settings in your LifeLock portal.

      *Virus Protection Promise: Restrictions apply. Must subscribe with automatic renewal. See Norton.com/guarantee for details. ‡Norton Family Parental Control features are not supported on Mac.

      Copyright © 2020 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries.Firefox is a trademark of Mozilla Foundation. Google Chrome and Android are trademarks of Google, LLC. Mac, iPhone and iPad are trademarks of Apple Inc. Microsoft and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.

    Model Number5544700
    Estimated Delivery3-5 Business Days
    Software TypeSecurity Software
    Operating SystemPCs or Macs, Androids, iPads or iPhones. Not All Features Are Available On All Platforms. PC Cloud Backup, and PC SafeCam are Presently Not Supported on Mac OS.
    WarrantyVirus Protection Promise (VPP): Viruses Removed or Your Money Back. Restrictions Apply.
    IncludesNorton 360 Premium for Up to 10 Users
    Item Dimensions0.59" x 5.45" x 7.75"
    Item Weight1 lb.
    upc037648686686

    Thank you for submitting your question to BJs.

    BJs.com Return Policy

    BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here or email us at CustomerCare@bjs.com.


    Proper Conditions for Return and Credit
    Returned merchandise must be in new condition with its original packing and accessories intact. Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions:

    • Computers and electronics are returnable within 90 days of the shipping date
    • CDs, DVDs, computer software and video games must be unopened

    We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse.

    We cannot accept returns of:

      • Gift cards.
      • Apparel marked as final sale.
      • Opened CDs, DVDs, computer software and video games.
      • Items with gas, oil or fuel added.
      • Items restricted by law.
      • Jewelry and watches purchased in-Club after 8/3/2017.
      • Bulk purchases of ten (10) or more units of the same item purchased online in the same transaction where the total price exceeds $1,000.00.
      • Products under a manufacturer's warranty which have service center only restrictions. Please contact the manufacturer for assistance with products such as:
        • Awnings
        • Boats
        • Gas Powered Outdoor Equipment
        • Items with gas, oil, or fuel added
        • Living Room Sets
        • Major Appliances after 90 days
        • Mattresses over 1 year old
        • Pools
        • Screenhouses
        • Sheds
        • Spas & Saunas
        • Swing Sets
        • Trampolines
        • Massage Chairs

        *Bulk online sales are final and cannot be returned; reference Terms of Use available on BJs.com by clicking here, or contact your BJ’s business partner with questions.


        If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products. Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty.

        Returning an Item Online

        Please see BJs.com's return policy before initiating a return.
        You may return your item at any BJ's Club location or by following the instructions below.

        1. Select “Order Status” from the top navigation of any page.
        2. If you placed your order while signed in to your online account, please sign in to your account using your username and password.
          If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.”
        3. Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return.
        4. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
        5. Select “Continue.”
        6. Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T.

        PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions.



        Damaged Orders
        If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back.



        Shipping Error
        If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions).



        Return Shipping Costs
        If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.