Philips 5500 Fully Automatic Espresso Machine
$74999
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Product Overview
Product Features:
| Estimated Delivery | 3-5 Business Days |
|---|---|
| upc | 196592001478 |
| Cord Length (in.) | 36 |
| Voltage | 120 |
| Wattage | 230 |
| Product Type | Espresso Machines |
| Coffee Maker Type | Espresso Machines |
| Color | Gray |
| Number of Settings | 12 |
| Serving Capacity | Single Serve |
| Digital Display | Yes |
| Cord Storage | No |
| Cordless/Wireless | No |
| Automatic | Yes |
| Programmable | Yes |
| Cool-to-Touch Exterior | Yes |
| Iced Beverage Setting | Yes |
| Assembly Required | No |
| Safety Lock | No |
| Integrated Grinder | Yes |
| Water Filtration | Yes |
| Carafe Included | No |
| Country of Origin | Romania |
| Item Dimensions | 19.5"L x 19"W x 11.5"H |
| Item Weight | 22 lbs. |
Most Liked Positive Review
My first fully automatic espresso machine!
I have been using a Nespresso Vertuo machine for three years and was pretty happy with it, then I saw a Philips Lattego commercial from YouTube and wanted to try it. After researching for several months and waiting, the Lattego 5400 model is finally available in the US! I picked it up from Williams ...
Most Liked Negative Review
Owned it a month and it already doesn't work!
[Employee of philipsglobal] I purchased the 5400 at WS after their sales staff recommended it. I've only ever owned regular coffee makers and wanted to finally treat myself to a "fancy" machine that also made multiple types of drinks and hot water for tea or hot cocoa. First, it took several days ...
Customers say
Overall sentiment is mostly positive, with many reviewers praising the machine’s taste, variety of coffee drinks, and day-to-day convenience. However, a recurring set of issues—especially reliability, messy/high-effort cleaning with reports of mold, and problems with setup/instructions and power—significantly affects satisfaction for some owners.
Reviewed by 726 customers
Buy it
Verified Reviewer
Reviewed at

Love this machine. I purchased another Phillips machine and then saw this one so quickly returned it. The size and features of this machine is unmatched. The automation aspect is nice. All of the options makes it incredible. The size is perfect to sit under my counter. It's quite and works great
Damaged, scratched, and unclean item received
Verified Buyer
Reviewed at

The item was received in poor condition - damaged, scratched, and unclean. Horrible customer service. When attempting to process the return on your website, the system did not generate a shipping label or provide return instructions. Can't reach out to anyone regarding that issue.
Official Response by Versuni - BV
Hello, and thanks for sharing your experience. We’re truly sorry to hear that your machine arrived in this condition and that you weren’t able to generate a return label. This isn’t the level of performance we expect, and we’re here to help. We provide direct order support through live chat during business hours, and email after hours. Connecting with us on chat is the fastest, most direct way to resolve your issue — just look for “chat with us” on our support page. Our email is also listed there if you prefer that route. We’d love to hear from you! You can also DM us on Instagram or Facebook and we will do our best to assist, or request a contact through the general support pages on our home.id website, and one of our colleagues will help troubleshoot and explore your warranty options. If you prefer phone support, you can reach us at 1‑833‑737‑1212, Monday–Friday, 9:00 AM–5:00 PM EST (excluding major holidays).
Most awesome machine for espresso
Verified Reviewer
Reviewed at

I love, love , love my espresso machine. Sadly after 2 years I had to replace it. Hopefully I can take to a repair shop to fix it. I replaced it before I tried to repair it because I didn't want go so long without it.
Great expresso\\
Verified Reviewer
Reviewed at

Works great Almost went with a similar automatic glad I didn't
Great features!
Verified Reviewer
Reviewed at

I really love the machine in many ways! The reason for a four is that the coffee isn't strong enough even tho I push the buttons for stronger coffee. I dont think it grinds enough coffee beans sometimes. I do two coffees to get enough foam, it says 6 oz foam but i only get about 3. I am thinking I just need to get to know the machine!
A Delicious coffee experience!
Verified Reviewer
Reviewed at

The Philips 3300 is easy to use, makes delicious Latte, wonderful coffee, and great cappaccino or espresso. There are several options to suit your taste at the press a a button or two. And, the machine is so easy to clean. What's not to like?
I gave a one-star rating for the service.
Verified Buyer
Reviewed at

I gave them a one-star rating for service because we placed an order, but for two months they were unable to ship it to us. We called them repeatedly, but they couldn't give us any concrete answers. Ultimately, we had to contact them five separate times, and we only managed to get a refund by going through our bank—so, in the end, we never actually received the coffee machine.
Official Response by Versuni - BV
Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback. You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences. Thanks again for your input.
Really worth every penny
Verified Reviewer
Reviewed at

Bought it 2 monrhs ago and works brilliantly. Best ever
Bad service
Verified Reviewer
Reviewed at

Nothing was delivered, we are waiting the coffe machine for 2 months and they even do not do a refund
Official Response by Versuni - BV
Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our support team. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your ticket number handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -6:00 PM EST Excluding Major Holidays
Lukewarm
Verified Reviewer
Reviewed at

Coffee doesn't come out hot. Not very user friendly!
